Precision Garage Door of Virginia Beach

Has Received 32 Reviews in:

Newport News

Average Rating: 4.88


Garage Door Opener Repair

03/14/2017

Newport News, VA

Review:

Technician was very professional and helpful. The person who took my call was friendly and helpful.

Tom LeVan


Response:

Tom LeVan, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

03/08/2017

Newport News, VA

Review:

Your technical knew exactly what the problem was right off the bat and was able to fix it immediately. I couldn't have thanked him more.

Selena Henry-stroud


Response:

Selena Henry-stroud, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

03/01/2017

Newport News, VA

Review:

Not only was your tech able to get here in a timely manner, he was almost 2 hours early. It was a quick fix and the opener was fixed and he was on his way. There was also no issue with the warranty covering this service. It was a refreshing change compared with other experiences I have had.

James Faulds


Response:

James Fauldse, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

02/21/2017

Newport News, VA

Review:

Professional service. Technician was on time, professional and did an excellent job. Very pleased with service.

Peggy Good


Response:

Peggy Good, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Opener Install

01/23/2017

Newport News, VA

Review:

Responded quickly to my inquiry, were on time, and provided exactly the information that I needed.

Elizabeth Shumate


Response:

Elizabeth Shumate, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

01/15/2017

Newport News, VA

Review:

5 star! Quality work Justin was very professional. I called precision to fixed my garage door opener and Justin informed me that I will need a garage door soon. I was impress with the service that I also ordered a new door, now just waiting for precision to inform me about installation. Great work!

Willie Williams


Response:

Willie Williams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

10/26/2016

Newport News, VA

Review:

My garage door opener was not working properly so after calling Precision I received same day service. Clint called to let me know he was on his way and took care of the problem after carefully thinking through the issues I was having. In 30 min. he had made some repairs and maintenance and I was heading back to work. Thank you Clint for your friendly, and professional service.

Alan Altschuler


Response:

Rona Altschuler, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Clint and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

10/11/2016

Newport News, VA

Review:

Chad did a great job and went beyond what I thought he would do. I would recommend him and Precision to anyone.

Jennie Cass


Response:

Jennie Cass, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Chad and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

10/06/2016

Newport News, VA

Review:

Beware of these bozos! They are a scam and crooks. When I called their office they quoted me a fair price that I was satisfy with, when the repairman arrive, the first thing he told me is that I needed to get two torsion springs even though my garage only has one. This is to get me to paid an addition $165.00 dollars for a second torsion spring. He then continue telling me that it is important because of the safety issues of one break the other can prevent the garage door from slamming to the ground. I told him that my house is over twenty years old, and that this is the original spring and that it never had any problem until now. Nevertheless, because I didn't give in I still had to paid a fee of $39.00 dollars (waving $29.00). I did tell him that it doesn't make any for no service not render. I also mention that as a Government retiree (military), I will truly let every one know about this kind of scam that they are pulling off. They do not want to quote customers a price over the phone because if you change your mind when they arrive and they are in your home then you will pay a $65.00 service visit fee even if they do nothing. BEWARE OF THE SCAM!

Anthony Hodge


Response:

Anthony - Thank you for taking the time to review our recent visit to your home, although we disagree and did not provide any service. It is proper to have two torsion springs on a double door even though several competitors install then like that daily. We strive to provide the most safe door for your home. We apologize that you took this as a scam. we conduct ourselves in ethical and honest ways. For that reason, that's why we didn;t prostitute our integrity and install the one spring. we walked away instead of doing something wrong. we appreciate the opportunity even though we did not agree. We trust that you were able to get your door serviced.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

08/26/2016

Newport News, VA

Review:

The guy you sent out was not professioanal. He did the work and did not let my wife see the doors functioning before he left. The left door is not working we called him back and he claims it was working when he left. My wife checked the door minutes after he left it it was not working. I believe he needs to come back at fix it at no cost to us.

Hubert Becton


Response:

Hubert - Thank you for your honest assessment of our technician. Although we hire the best, sometimes they stump their toe and make mistakes. We appreciate your patience with our technician. We appreciate your business and will look forward to serving you in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

08/25/2016

Newport News, VA

Review:

Very fast same-day service. Excellent communication. Repairs done quickly and professionally.

C Cockrell


Response:

C Cockrell, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/23/2016

Newport News, VA

Review:

5 stars. Job done to my satisfaction. Repair person very friendly and personable. No complaints.

Joan Antal


Response:

Joan Antal, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/19/2016

Newport News, VA

Review:

Very reliable and attention to detail quality services provided

Douglas Ng-martinez


Response:

Douglas Ng-Martinez, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

07/10/2016

Newport News, VA

Review:

Precision, Simply the best! I find your company on the internet this morning and selected it because of the 24-7 service guarantee. I requested an urgent need for an appointment today and a representative promptly scheduled an appointment for me for today. WOW!!! Clint (technician) called ahead to notify me when he was on the way to my home. Clint arrived on time, provided various estimates to suite my needs and actually taught me what to look for, how to maintain and showed me the corrections he would make on my newly installed garages doors done by another company. On top on all of this, Clint gave me a great deal with discounts/coupons for the double garage door openers/ installation package. Clint IS professional, courteous, customer friendly AND understands satisfying the customer. Clint moved heavy items for me in the garage to do the work. He even cleaned up at the end. WOW! He talked me through everything and banished the apprehension I had about the installation. I am completely satisfied with the service Precision and the technician Clint provided. This was just absolutely fantastic. I was so displeased with the company that installed the doors and failed to install the opener, my expectation of this install was not high. Precision, you have completely renewed my confidence and trust in the process of this service. I simply can't give enough accolades about the quality of work/service that Clint provided. Thank you for making this a positive experience. The service & quality of work was a great value.

Leona Warren


Response:

Leona Warren, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

07/09/2016

Newport News, VA

Review:

Super fast on site support to get my garage door back open. A bit on the pricey side compared to others, but worth the last minute come out and fix. Thanks for all!

Sean Lyons


Response:

Sean Lyons, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/25/2016

Newport News, VA

Review:

Garth is the best!

Ann Gregory


Response:

Ann Gregory, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Garth.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

06/10/2016

Newport News, VA

Review:

Wow! My Service Tech Clint Faber was unbelievable! What energy, enthusiasm for his job. Clint was efficient, offered advice, explained how best to maintain. My garage door opens and closes as before, however it is SO QUIET! I still "listen" as it opens and closes. Had no idea what the right service could do. Definitely high marks for Precision Door and especially Clint. Any customer would be happy to have Clint as their Service Tech.

Harland Borneman


Response:

Harland Borneman, Thank you for your review of your experience with Precision and Clint. He is certainly an asset to our company. Our goal with every customer is 100% complete satisfaction. We are so pleased that you are completely satisfied. We appreciate your business and will look forward to serving you in the future.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

06/06/2016

Newport News, VA

Review:

Excellent service, the technician went above the normal in explaining and showing me what the problem was. The garage door works the best it has since I have been in this home . You are very fortunate to have a service Tech like Rob. Thanks for the quick response.

Ron Smith


Response:

Ron Smith, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rob and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

05/28/2016

Newport News, VA

Review:

Garth is absolutely the best in representing your company coupled with his exceptional quality of service. This is the second home we've asked specifically for Garth to install your product and as we expected, it was once again the pinnacle in customer service and performance!

Charles Ratliff


Response:

Charles Ratliff, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Garth.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Remotes / Keypad

Garage Door Opener Repair

05/05/2016

Newport News, VA

Review:

We were not pleased to be charged 144.00 to tighten up the sensor screws!!! the understanding was to be charged 65.00 for the initial visit and a charge for parts. No parts were used and nothing else was done, other than trying the door remote to make sure that was working. I would never recommend this Co. to anyone!!! and will be lodging a complaint.- Service performed was not repair, but screw tightening

Delores Parker


Response:

Delores - Thanks for your review of your experience with Precision. We apologize for the mistake on the invoice. We should not have listed the tune up. Thank you for your patience while we refund your money. We appreciate your business and will look forward to serving you in the future.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

05/02/2016

Newport News, VA

Review:

I have been using Precision Garage service for many years. They have always been prompt, courteous, and fair. I would recommend them to anyone.

Donna Jones


Response:

Donna Jones, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

04/17/2016

Newport News, VA

Review:

5 star service 5 star product and 5 stars for the technician. Very happy with the entire experience.

John Dahlgren


Response:

John Dahlgren, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

04/08/2016

Newport News, VA

Review:

Precision Technician - Garth did an excellent job installing my new garage door opener. It is so quiet and smooth!! Service has always been the BEST with Precision!!

Leslie Johnson


Response:

Leslie Johnson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/28/2016

Newport News, VA

Review:

Was very pleased with Nick Decker and the work. He made suggestions as to what needed to be done and gave us the option to the best way to choose the warranty. Now, we are comfortable just knowing that we can call and you will take care of our garage door and us.

Joyce & morris Kincaid


Response:

Joyce & Morris Kincaid, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Nick and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

02/27/2016

Newport News, VA

Review:

Thanks for the service call. Every thing was great, especially the courteous and very professional technician. I'll be in touch soon when I make a final decision.Thanks again..........H J Hughes

Henry Hughes


Response:

Henry Hughes, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

02/15/2016

Newport News, VA

Review:

5 Rob was so through and did only the work that was required He was so very polite Thanks for always being a company that I would recommend to anyone

Louann Mcintosh


Response:

Louann Mcintosh, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Install

01/28/2016

Newport News, VA

Review:

My husband and I would definitely rate Precision a 5 star operation. They were able to come the same day that I called them and didn't try to oversell us on anything. Jeff was very professional, knowledgeable and personable. He also called to let me know he was running a little late, which I appreciated. We will definitely use Precision again when the need arises. Our new opener is so quiet that we have to stop and look to make sure it's working. THANKS Precision!

P.G. Tynes


Response:

P.G. Tynes, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

01/20/2016

Newport News, VA

Review:

My garage door cable broke at 8am, I called Precision and by 11 it was fixed!!! Thank you for being so reliable and getting the job done fast!! I have always called Precision for my garage door issues. Thanks!!

Leslie Johnson


Response:

Leslie Johnson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

11/28/2015

Newport News, VA

Review:

Service was wonderful! Able to get me in the same day and my tech, Nick, was even running early. He was fast, informative, and very knowledgeable. Great service all around!! I have already recommended Precision to a family member in need of services.

Danielle Gagnon


Response:

Danielle Gagnon, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Nick.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

11/20/2015

Newport News, VA

Review:

I was please with the service

Robert Archie


Response:

Robert Archie, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

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Our Average Rating

With 22494 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

Locations

Chesapeake (757) 559-1991 67 Reviews
Hampton (757) 751-9999 31 Reviews
Newport News (757) 525-2000 32 Reviews
Norfolk (757) 828-0001 24 Reviews
Portsmouth (757) 606-9001 12 Reviews
Suffolk (757) 528-8585 47 Reviews
Virginia Beach (757) 453-4000 176 Reviews
Williamsburg (757) 603-3000 43 Reviews
Yorktown (757) 525-2600 37 Reviews

Precision Door Service of Hampton Roads

For this location's local site visit:

This location is owned and operated by:
Scott Kale

Precision Door Service of Hampton Roads

320 Cleveland Place
Virginia Beach VA, 23462
License: 2705 128401
Franchise Opportunities

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