Precision Garage Door of Northern Virginia

Has Received 2 Reviews in:

Dumfries

Average Rating: 3.00


Garage Door Opener Repair

11/15/2017

Dumfries, VA

Review:

Technician arrived before appointment time. Gave a thorough inspection of job and explained all of the options available to provide a fair and responsible quote. Work was performed in a professional manner and technician explained all the functions of the new system. Very happy with the prompt and professional service provided.

Cathy Black


Response:

Cathy Black, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Install

11/18/2016

Dumfries, VA

Review:

Company offered the most expensive and best garage door opener and then didn't have it available to install. So I went with the 2nd less expensive choice and that turned out to be even more because all of a sudden I need new wheels and springs for my door as well. Almost $1,000 for the 2nd best garage door opener! Then when I decline, they want $85.00 for the pleasure of giving me an estimate that seems sky high. On top of that, they were unsure if they could complete it that day and may have to do some that day and finish it another day. It seemed to me that because it was late in the day, they just wanted to get out of there. I just wanted a quiet, simple garage door opener installed for what I assumed would be $400- $600 max and take a couple hours to install. Instead I paid $85 for nothing. I called and asked to speak to a manager, they were unavailable until the following day. They called me back at 7:50am? So I called back and left 3 messages, no call back. I would like my $85 back as a start. Who charges for an estimate? What if the price is too high?

Jeff Riddle


Response:

Jeff - Thank you for reviewing our recent service in your garage. We apologize that the opener your chose was not in stock. Our strive to offer the best fit for our clients. We apologize for the less than stellar service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Our Average Rating

With 30814 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Alexandria (703) 483-9443 13 Reviews
Arlington County (703) 740-9568 11 Reviews
Culpeper County (540) 905-7652
Fairfax County (703) 483-9443 61 Reviews
Fauquier County (703) 879-7768 1 Reviews
Fredericksburg (540) 425-0999 23 Reviews
Orange (540) 317-1568 1 Reviews
Prince William County (703) 763-0583 27 Reviews
Spotsylvania County (540) 736-7533 2 Reviews
Stafford County (540) 322-2889 18 Reviews

Precision Door Service of Northern Virginia

For this location's local site visit:

This location is owned and operated by:
CTM

Precision Door Service of Northern Virginia

1402 Interstate Business Park
Fredericksburg VA, 22405
License: 2705-105317
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