Precision Garage Door of Northern Virginia
Has Received 10 Reviews in:
Herndon
Average Rating: 5.00
Broken Garage Door Spring Repair
Herndon, VA
04/27/21 - My technician today was Max. Max inspected the entire garage door system and assessed correctly that a complete extension overhaul was required. He thoroughly explained the function of all of the components that were either broken or were worn out. He took the time to answer all of my questions as the work was being performed. After the work was completed the garage door performed as it did when it was new (20 years ago). Max is a very conscientious and professional technician who knows his trade. Would recommend him highly without any reservation to any of my neighbors. In fact, I will be doing just that. Thanks Max!
Hernan Navarro
Response:
Hello Mr. Navarro- Thank you so much for the fantastic review, 5-star rating, and recommendation! We couldn't be happier that you are pleased and satisfied with Precision and the service provided by Max. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Herndon, VA
I have rarely written online reviews but felt compelled to post something based on my experience with Precision over the past 24 hours. I called to schedule an appointment to have my noisy, lurching garage door repaired and received a next-day appointment. On the day of the appointment Suzanne proactively reached out to me to let me know that they were missing a technician today due to an illness. The other techs were picking up his appointments. So Max calls 20 minutes before he arrives - only slightly outside the window of my scheduled time slot. Max was a consummate professional and overhauled both garage doors (replaced lift and safety springs, new pulleys, rollers, loop springs, re-torqued, lubed and adjusted my existing garage door openers). What a transformation! Opening and closing the doors is now super quiet and silky smooth! This company is fantastic.
Jim Hamrick
Response:
Hello Mr. Hamrick- Thank you for this amazing review!! We truly value and appreciate the feedback on your Precision experience. And of course, we are thrilled to know your garage door is working better than ever. That certainly puts a smile on our face. Sincerely, Suzanne, Managing Director, PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Herndon, VA
Max came to the rescue he arrived early and explained in detail how he was going to repair the problem. The pricing was fair and the service was spot on. Thank you it was a pleasure doing business with your company.
Joan Valcicak
Response:
Hello Ms. Valcicak- Thank you for the awesome review on the Max's work and service. We certainly appreciate you taking the time to share your Precision experience. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Herndon, VA
I was very satisfied with the garage door service performed by Mathew. He was very competent and courteous.
Tony (cyrila) Donnelly
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Herndon, VA
Cory did a very good job. He was thorough and professional.
Robin Fortkort
Response:
Robin Fortkort, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Cory and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Herndon, VA
Prompt, efficient and professional technicians. Very pleased with the service.
Peggy Walker
Response:
Peggy Walker, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Herndon, VA
My garage door was serviced by Paul Appel and I was very happy with the experience and the information provided about not only the problem I was experiencing, but his input on considerations for the future of the door.
Dustin Mulhollen
Response:
Dustin Mulhollen, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Paul.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Herndon, VA
I rate the service 5. The repairman called before arriving. He was very courteous and conducted a thorough inspection of the doors, before providing repair options and estimates. Completed the service in a timely manner. Very polite and professional.
Elijah Garrett
Response:
Elijah Garrett, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Herndon, VA
Only two hours between the start of the problem (broken spring) and correction of the problem. Excellent service.
Curtis Hamilton
Response:
Curtis Hamilton, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Herndon, VA
TWIMC: I received an email from Tina advising the appointment for Sat -1/9/15 could not be done and requested Sun - 1/10/15 instead. I mentioned to Tina Sun would not work and therefore the appointment was untimely canceled. As a result of the cancelation, I was not home for the tech who called me for service. I am uncertain where the confusion took place. I also mentioned to Tina the door appears to be working and was hesitant to have the tech come out for no reason. If the problem persists, I will make another appointment. I will send Tina an email as well concerning the above.
Wade Easter
Response:
Wade Easter, Thank you for responding to our customer satisfaction survey. We apologize for any confusion, and please know that we will be here for you if your door has issues in the future.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
CTM
Precision Door Service of Northern Virginia
1402 Interstate Business ParkFredericksburg VA, 22405 License: 2705-105317
