Precision Garage Door of Dallas
Has Received 123 Reviews
Average Rating: 4.61
Garage Door Opener Install
Dallas, TX
I started having problems with my garage door opener; so I called Precision after a google search and reading reviews. The next day Marco (My Tech) installed me a new opener and I couldn't be happier! Great attitude and personality. Timely, left area very clean and explained how everything worked. Very impressed and would definitely recommend. Thank you Marco!!
Barbara Tatum
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Dallas, TX
Great service all around - from the estimator Drey to the installer Chris. Would definitely recommend Precision for all your garage needs!
Andy M.
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Frisco, TX
Fast, friendly, and courteous. Thanks for coming out so fast and providing a quote.
Matt F.
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Garland, TX
Thanks for your techinician.
Van Nguyen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Frisco, TX
Garage door back n business in 100+ degree temperatures. Very pleased with Precision Door.
George Johnson
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Plano, TX
Representative was professional and helpful!
Lyle Cox
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Dallas, TX
Beau was very knowledgeable and professional and friendly
Michael Harmuth
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Cedar Hill, TX
Christopher was professional and friendly. He did a great job explaining what was happening and laying out the costs to fix the issue.
Tony George
Service Provided:
Garage Door Opener Install
Product:
Opener
Broken Garage Door Spring Repair
Sachse, TX
Great job... Evan Strauss my tech was phenomenal.... My door was broken and he came on a Sunday and diagnosed my problem and fixed it right away.. Recommended things I could do and went above and beyond making sure I was satisfied.. I will use them again and highly recommend you use them to
Larry Denmark
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Allen, TX
Setting the appointment was easy and quick to set. Beau phoned the morning of appointment to confirm his appointment time and phoned once he was on the way letting me know how soon he’d be arriving. Beau was friendly, knowledgeable and completed repair in no time.
Elizabeth Goss
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Dallas, TX
Nice young man solved my door issue to my satisfation
Robert Bigham
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Grand Prairie, TX
When I called for someone to repair my garage door because the cable had broken and the door was open and I couldn't close it, the lady I spoke with was very understanding and said someone could be there that afternoon between 2 and 4 pm. The repair man came and examined the door and told me what he needed to do and how much it would cost and immediately started to work on it. He was very courteous and answered any questions I had. I am very appreciative for the response and courtesy of your employees.
Ann Yarbrough
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Rowlett, TX
I needed a new Garage door and equipment. Precision Garage door responded to my call and arranged a free estimate with clear cost options. The installers arrived on schedule and were skilled, professional and efficient. The communication was excellent from start to finish. We are very happy with the results and would recommend this company.
Coral Nilles
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Frisco, TX
The technician came out to repair the chain on my gate. He didn’t have the parts to repair it at that time (not sure why he didn’t have the needed chains when that was the reason for the service call). But he said that it would be ordered and they should be back in a couple of days. I did get an invoice the same day stating the cost of supplies and service. However almost 2 weeks later I have yet to receive a follow up call and my gate remains broken. I will be looking for another company who can do this repair timely.
Jamie Berg
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Desoto, TX
Great customer service and professional attitude!
Dalton & loudie Hill
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Irving, TX
Install guys did great job. Stayed after dark to complete the installation. Had a problem after a lightning storm causing my gate to not close. Called on a Thursday night and they were out on Saturday morning. Good response no hassle
Robert Tuttle
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Dallas, TX
They had the new parts with them and installed them without any problems. Very courteous and professional.
Tim Burright
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Midlothian, TX
Would like to thank Precision Door, and especially Jesse Martin, the technician, for prompt, professional, and courteous manner in replacing our old(2006) opener with new belt drive door opener. Definitely will call Precision Door for any new problems that may occur. Thanks again, Jesse.
Larry & terry Roddy
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Dallas, TX
You guys charged us $705 and couldn’t bother to take the old springs. Our tech was also an hour late without a call. For a premium price, I expect better.
Blake McFadden
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Lancaster, TX
If I could give NO stars I would. I received an estimate and proceed to go with the work order. I never received service on my garage. I have to call everyday to find out the status. Everyone is busy and no one is able to give me answers. Why is it so hard to send a follow up email? Why is it hard to keep your customers informed? There was no service performed!!! I need answers please.
Tracie Reese
Response:
First I would like to apologize for any inconvenience or miscommunications. I was told when Mrs. Reese placed the order for her door on 11/13/22 that she was called and told the original ETA of the door was 12/5/22. Yesterday on 11/28/22 I received a call from the vendor and her door was in stock. I called Mrs. Reese personally and let her pick a date and time for install. Her install is scheduled for 12/2/22 from 2pm-6pm. If there is anything else I can do please let me know.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Rowlett, TX
Really enjoyed working with them
Yoseif Schwarz
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Dallas, TX
Caleb did a great job fixing my side motor garage door motor and tracks. They thought it was going to by $750 for the repair and after doing some other things that worked it was only $365. They came out Monday and looked at everything made a few adjustments and today Thursday fixed it in an hour. Honest and knowledgeable. Thank You, Markus
Markus Byrd
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Little Elm, TX
Camron did an excellent job replacing the motor to my garage door, he was very nice and professional. He showed up on time was in a Precision company truck and also had Precision shirt on. I will definitely use Precision Overhead Garage Door Service for all of my repairs. Thanks Precision for sending Camron to fix my problem before winter sets in.
Cindy Shuman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Irving, TX
Extremely disappointed with this company. Reached out at 7:30 am for someone to come out to inspect and provide estimate and they confirmed same day appt between 8:00-12:00. Called a few times after 10:00 to get ETA. Was told they would reach out to tech to contact me. NEVER HAPPENED! Called multiple times and was told same thing. Tech never reached out to me and it was already past 2:00 pm. Thankfully they contacted another tech (Garrett) who was extremely professional and contacted me right away. He came and assessed situation and was very professional and courteous. Except for Garrett's professionalism, I was quite disappointed with Precision and will never use them or refer company ever again.
Daniel Son
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Dallas, TX
Great service! These folks know what they’re doing. Courteous, efficient and all-around good guys.
Pam Westberry
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
McKinney, TX
The website says same day but they didn't bring it up and so I asked and they said well we can try to squeeze you in but no guarantee - so I don't think that is great advertising. They gave me a 2 hour window and 15 minutes before my window was over I called to get an update and they said they didn't know so they had the tech reach out and it would be another hour. There seems to be not great communication between the call center and the techs. The gentleman that came was great and extremely friendly so that is why it got the 4 stars.
Victoria Sparks
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Dallas, TX
Tech was knowledgeable, skilled and polite
Azlee Baker
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
Anna, TX
My 7 year old Wayne Dalton Torquemaster Garage door broke one of it's springs and I could not get my garage door open. I called Precision Door Service and they sent out a technician the following day to make the repair. When he arrived he told me I had a Wayne Dalton builder grade door and they don't carry parts for these repairs and wasn't able to suggest anyone that could repair it. To be honest, I am realistic and was expecting to pay around $350 - $400 parts and labor for the broken spring repair but almost fell over when the technician said he could replace the Torquemaster with a torsion spring set he had on the truck but it would cost me $1100 parts and labor. I was in shock but agreed to the repair since I was stuck with a broken garage door and had no idea who could repair it or how long it would take. The technician installed the new setup in about 1 1/2 hours and it worked fine, my complaint is what I consider price gouging. I am an Internet research buff and quickly went online and found the same Wayne Dalton torsion spring conversion kit for $158 plus shipping. I have no idea what wholesale cost is but I'm guessing less than I can purchase it for retail. If Precision had charged me $500 for this repair, I probably would have been a very satisfied customer but $1100 is a ripoff and I will never use or recommend Precision to anyone. Fool me once, shame on you, fool me twice, shame on me!
John Weber
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Lavon, TX
Ian did a great job. Quick and professional
Jeff Wilson
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Mesquite, TX
Ian was very nice. He introduced himself and asked for permission to walk in the house to access the garage. Ian did a review of the work that needed to be done and provided an estimate before proceeding. Once he did the repairs he verified I was happy with his work before picking up his tools and heading out. Very good service
Ana Lazcano
Service Provided:
Garage Door Repair
Product:
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Kristy Smith
Precision Garage Door of Dallas
12021 Plano Rd. Suite 110Dallas TX, 75243