PRECISION GARAGE DOOR SERVICE OF DALLAS

I started having problems with my garage door opener; so I called Precision after a google search and reading reviews. The next day Marco (My Tech) installed me a new opener and I couldn't be happier! Great attitude and personality. Timely, left area very clean and explained how everything worked. Very impressed and would definitely recommend. Thank you Marco!!

Barbara Tatum

Great service all around - from the estimator Drey to the installer Chris. Would definitely recommend Precision for all your garage needs!

Andy M.

Beau was very knowledgeable and professional and friendly

Michael Harmuth

Nice young man solved my door issue to my satisfation

Robert Bigham

They had the new parts with them and installed them without any problems. Very courteous and professional.

Tim Burright

You guys charged us $705 and couldn’t bother to take the old springs. Our tech was also an hour late without a call. For a premium price, I expect better.

Blake McFadden

Caleb did a great job fixing my side motor garage door motor and tracks. They thought it was going to by $750 for the repair and after doing some other things that worked it was only $365. They came out Monday and looked at everything made a few adjustments and today Thursday fixed it in an hour. Honest and knowledgeable. Thank You, Markus

Markus Byrd

Great service! These folks know what they’re doing. Courteous, efficient and all-around good guys.

Pam Westberry

Tech was knowledgeable, skilled and polite

Azlee Baker

The guy was great!!! So positive and upbeat without being annoying. He's a keeper. He did not have to make any repairs. I thought there was a problem but there was not.

Brenda Pierce

Precision was the quickest to respond and installed a new garage door and opener just like they said they would. I was very happy with the guy who did the install -- he really knew what he was doing and wanted to make sure I was happy with it.

Marshall

Fast, professional and great quality service. Reliable as well!

Lila Startz

Garrett, from Precision Garage Door, came to my home. I had backed into my garage door when it didn't open all the way... I bent the door, ripping off the satellite antennae and scraping the roof of my car. Garrett, graciously repaired the door, bending it back, securing the metal flashing with a few screws and re-stapling the frame around the door... all with no charge!!! He also worked to give me estimates on replacing both doors and was endlessly polite and helpful with my questions. I will definitely call them again when I can do the replacements. Thank you, Garrett!

Karen Bieber

I paid $445 for about 25 minutes of work, and the work began more than four hours after the scheduled time. A storm blew out the power source for our gate. For safety, the electrical repair person had to disengage the chain from its motor, so I needed an expert to properly reattach the chain to the motor. I was told to be ready for the technician during a two hour window from 10am to noon. No one came. The technician called at 4pm and said he was in Fort Worth and would not be able to get to me until 5:30pm, suggesting I reschedule. I declined because others’ cars were being blocked by the gate. He also said, based on my description, the repair could cost up to $300. He arrived at 5:05pm. He could not figure out how to thread the chain through my particular motor, so he facetimed one of his colleagues. He finished work at 5:30. I called Precision asking, if I paid $180 for labor, why was I also paying for $165 for “gate operator diagnostics/tech support,” and $100 for “gate preventive maintenance.” They said it sounded like there might be a mistake and they’d look into it. They called back offering to refund the $100. When I asked them if the $165 was because the technician had to consult a colleague, they said no. They could not explain but said, please don’t write a review until they checked further, after which they’d call me. I never received a call or any refund.

James Toher

Precision Door totally met our expectations. Our rep, Tryton, was a very talented professional. His truck was stocked with the needed belt drive. He was confident and worked efficiently to install the new belt drive. I highly recommend Precision Door based on our interaction with Tryton.

Tina Gwinn

I had a last-minute garage door emergency on a Friday afternoon. I was worried that I wouldn’t find anyone to come out until the following week. Precision made it out to my house with a couple of hours and provided superior work. Highly recommend.

Kathy Beazley

My electric gate wouldn’t open so I called Precision Gate. A very nice man came out to fix my gate who was very professional and polite. After looking at my gate he immediately found the problem and fixed it. I would highly recommend Drey Ceaser! Five Stars for him!

Cathy Gump

Drey arrived at the time specified, assessed the problem and repaired it at a time when the rest of the city was shut down due to weather. He was personable and knowledgeable. He provided an estimate for improvements available. I would recommend Precision Door and plan to use them for all our future work.

Penny James

Our technician was very helpful and got our door fixed in a few hours.

Joanna Mcdowell

Precision is a lifesaver. Out of the blue, our garage door just fell off its track. I don't know what happened. The door was partly hanging, and a big bolt-like piece of metal was laying on the ground. It was stuck halfway down. It was around 2:00 pm. We couldn't get the car out of the garage. We called Precision and they were at our house by 6:00 pm. Joe immediately put me at ease and had it fixed in about half an hour. I am so relieved. Precision is reliable, quick, efficient, and very responsive. I highly recommend them.

Pam Gerber

Loved the technician. He was so helpful and nice..

Samuel Taylor

Precision was highly available and accommodating—they got me an appointment within a few hours of my call AND they showed up early! Alex was super helpful and friendly. We appreciate the help with our garage and gate!

Ashley Reis

Alex came by to assess our repairs needed and was very informative and fair in his pricing. He was able to guide us into buying a new door and provided all of the information needed. Very Professional.

Tyler Robertson

My Garage Door Technician Was Very Intelligent and Efficient. This Gentleman Is A Great Asset To Your Company. I Will Be Referring Precision In The Near Future. Great Company.

Justin Sprong

Fixed my gate without issue but importantly, came at 8 pm on a Saturday to do it even though all the previous jobs had pushed him late. This could easily had been rescheduled by the technician was committed to honoring the promise to fix my problem that day. Thanks again!

Eric Davis

The knowledgeable, professional technician had our garage door back in service just four hours after it came off the track. Larry listened to what we needed and came up with ingenious solutions. I definitely recommend!

Theresa Kohl

Technician can early than expected which was great. technician was very professional fix our garage problem in a very timely matter. Will do business with Precision if there is a need for garage and will refer family and friends. James & Olevia Taylor 12/1/2020

Olevia Taylor

Both my remote controls for the garage door stopped working suddenly on a Saturday. A new battery did no good, so I went to Google to find a repair company. The first one I called didn't answer, so I call the second one - Precision. A real person answered, and told me someone would come 6-8 p.m. I got a call about 3:30 from serviceman Collin, who said he could be there in about 40 minutes. He arrived in less than 30, listened to my story, told me what was likely needed, gave me an estimate of cost, and went right to work. His analysis and estimate were accurate, and less than two hours later I had a whole new electrical system (remotes, key pads, openers, etc.) for my door plus new rollers and lots of other necessary parts. Collin kept me posted every step of the way and never failed to be polite and accurate. I give him and his company five stars!!!

Roger Quillin

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Allen Almodovar

Mr. Almodovar, Thank you for taking the time to rate your experience. Please reach out if you get a moment to further discuss. I hope we can learn from this and help prevent similar situations from happening in the future.

The Precision Team

Techinican was very knowledagble and friendly.

Anthony Harper