PRECISION GARAGE DOOR SERVICE OF TRI CITIES

Richard was awesome. Everything was fixed in a timely manner and also a reasonable price. I’ve used Precision multiple times and never been disappointed

Tammy Whited

The technician was very professional, knowledgeable and friendly. He figured out the problem rapidly and made the proper fix neatly and quickly. I am very happy with your companies work and professionalism.

Gary Cripe

Good job! This is a blended review of both a service appointment on 2/24 and new garage door openers (2) install on 2/26. Arrived in the middle of the promised timeframe for both appointments and gave honest assessment of garage door condition (good) for both doors, along with repairing a spot on one garage door and servicing both on 2/24. I opted to get two (2) new openers installed, and the same service technician returned on 2/26 to make the installation. Did a great job on installation and both doors now work perfectly (and much quieter due to the new, belt-driven openers!). Cleaned up as he went, and I'm very pleased with the results. This is the second time I've used Precision Garage Door repair, and I've been well pleased both times. They do great work; I would recommend without equivocation.

Bob Edwards

Very prompt same day service. Knowledgeable and courteous service personnel. Would definitely use again and recommend highly

Mikki Brown

Not the least expensive, but you get what you pay for. Precision always shows up quickly and on time. Their associates are universally knowledgeable and go above and beyond (I needed a cable repaired and they lubricated my whole system while they were at it.) I will always call Precision when i have garage issues.

Steven Baumrucker

Technician (. Thomas Hall. ). Was on time , very professional,went above call.. got my Garage door up and running...highly recommend

Mike Branum

Both the woman who answered my call and the technican who repaired my garage door were courteous. The technican was very thorough repairing the malfunctioning door, lubricating it and our second door and even cleaning the control buttons located in the garage.

Earl H

very responsive on a Holiday weekend ... very professional

Steve Droke

My Husband and I couldn't be more pleased with the Sales Process with Anthony and the detailed install of Thomas with Precision Door. We were remodeling and had multiple questions before finalizing our purchase and Anthony was fantastic with suggestions and timely communication back within minutes. Being new to the area we tried other vendors in the Kingsport area however their lack of communication and professionalism was what drove us to Precision Door Service and couldn't be more thankful. They communicated throughout the entire process with expectations and show up timely during the appointment window. Thomas was very thorough and his attention to detail was seen by us both. Could not speak more highly of his expertise and professionalism.

Brittney Honeycutt

Richard arrived on Saturday afternoon to repair my garage door opener. He quickly diagnosed the wiring for the sensor was no longer working. Efficiently installed new wiring and had the door working again. It was Saturday afternoon around 3 and I was his last call. He could have packed up and left and I would have been happy, but he stayed and greased the door until it ran quietly. Thank you Richard for the extra service that will keep me as a customer.

Laurie Andrews

The Technician was very well knowledgeable in what was needed to be done. Very professional, polite & respectful. We needed to have the broken springs replaced & he was very informative & meticulous in completing the repairs. If I ever need this type of service again I will call Precision again.

Tim Miller

Excellent Service

Danny Webb

Thomas was very professional, thorough and fast. Thanks again.

Linda Sanders

Called this morning came same day professional on time great service..Will definitely use them again if the need arises

Scott M

5 Star!! Loved Thomas and his expertise advise and service!

Patrick & Marti Riggins

Service tech was very professional and knowledgeable in the work he performed.

Glen Jackson

We chose this company because they were 5 star rated. What a great choice, they were prompt with their service and the gentleman they sent was respectful, saw the issue with the garage door immediately and resolved. He also programmed a new remote for me. Great company! We just moved here a few days ago, new to area, thankful for reputable company!

Frank Newland

TECHNICIAN MR HALL WAS VERY FRIENDLY AND VERY KNOWLEDGEABLE AND ON TIME WOULD DEFINETLY USE YOUR COMPANY AGAIN.

David Adams

The technician arrived promptly, assessed the problem, and installed a new torsion spring assembly at a reasonable price. The new installation works great!

Ken Hendrix

Your technician went above and beyond the service to fix my issue. All thumbs up for him. There's no doubt I'll recommend your company with all my peers. Thank you for job well done.

Jose Gracia

I would give 5 stars. The technician arrived in the window provided which was fantastic considering my car was stuck in the garage. He was courteous and knowledgeable. He took the time to explain things to me. Thank you for the quick and professional work.

Karen Guske

Service request and scheduling, and on-site repairs were performed in a very timely and professional manner. Thank you for your help.

Richard Waddell

Outstanding job. Thomas was very professional and knowledgeable. My door was fixed within 24 hours of breaking. Will definitely recommend and use again.

Jonathan Reed

Very satisfied & cudo’s to Richard & his associate. ????

Dan and diane Ball

Garage door was fix in a timely manner. Excellent service

Tammy Whited

Very knowledgeable, friendly, and fast. Highly recommend these guys and will use their services in the future if needed.

Natalie Michels

This was an awesome repair job. I called in the morning. It was fixed in the same afternoon. Just can’t beat that kind of service. They were friendly. Quick. Professional. Just really nice guys. Thanks a bunch precision

Steven Wetzell

Randy told me it was going to be $120. My invoice is $149. I am irritated about that, but Randy is awesome and provided great information. We plan on contacting him when we are ready to replace the two openers on our home.

Stevie Lawson

Randall did a good job. Very efficient. Said I had a five year warranty on spring, nothing left in writing.

Ronald & mary Fish

I am very pleased with the service I received from my repair person. Richard was very well prepared for the appointment, eventhough I gave him nothing but the most basic description of the fault. Richard had to order the replacement part which was delivered several day in advance of his prediction. I did not know at the time, but Richard scheduled the appointment for the repair on a day-off for him but a date that convenient for me and my wife. Until the day after the repair was finished, we did not know it was his day off. Finally, he was a delight to speak with him. He explained every thing to me in terms I understood. American service should be delivered in this manner. Perhaps we would catch South Korea in satisfaction and China in growth of GDP.

Rick Thomas