Precision Garage Door of Philadelphia

Has Received 7 Reviews in:

Downingtown

Average Rating: 4.14


Broken Garage Door Spring Repair

06/16/2017

Downingtown, PA

Review:

Very responsive with a quick appointment. Ed Hesling was the technician and he did a great job. He took his time to explain the problems as well as solutions. Ed was very courteous and hard working. I'm very pleased with the end result.

Terry P


Response:

Terry P, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Ed and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

06/13/2017

Downingtown, PA

Review:

We were told by the technician that came to our house that by buying a new garage door motor assembly will fix the only way to permanently fix the issue we were experiencing. We agreed and paid $500.00. The first time we tried the garage door with the new assembly we had the exact same.problem. The technician came back and adjusted the eyes which is all that needed to be done in the first place. On top of all of it we only got one remote and was told for a second remote it would cost an additional $80.00. COMPLETE RIP OFF!!!

Peter Rosinsky


Response:

Peter - Thank you for reviewing our recent service call in your garage. Your 18 year old garage door opener had a failing limit switch and a trolley that was very worn. Typically, openers last around 10 years. Your opener had lasted well past the time frame where most would have completely failed. We offered to either replace the worn parts or to completely replace the entire unit. You chose to purchase the new unit and we agreed that this was the wisest decision. We did receive a call from you later where we found that one of the safety sensors had been hit. We came back out and adjusted it to its proper position again with no charge. We regret that you did not choose to purchase the additional remote when we offered it. Most every manufacturer of openers only package their units with one remote and that's why we always ask the question. We appreciate your business and we appreciate you taking the time to respond to our review request.

The Precision Team


Comment:

The garage door is now not closing. This is ridiculous. Please contact us immediately.

Peter Rosinsky


Response:

Peter - Thanks for continuing to reach out to our team. Each of the three times that we've returned at no charge.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Install Garage Doors

04/30/2017

Downingtown, PA

Review:

The two installers were very professional and answered all my questions. When a problem arose, they were able to get Brian, the salesman, on the phone and he immediately brought the correct pieces to finish the job. My wife and I could not be more happier with the final product. The door we purchased looks beautiful, adding value to our home and with the new opener is quieter than one would expect. Thank you to Brian, Angel, Eddie and Precision Door for a job well done!

Tony Ceritano


Response:

Tony Ceritano, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/17/2017

Downingtown, PA

Review:

Great service

Jorge Moreno


Response:

Jorge Moreno, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

03/20/2016

Downingtown, PA

Review:

Extremely high rates for 10 minutes of work.

Drew Garland


Response:

We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We will review this invoice and make sure we are staying competitive while providing our customers with this level of service. Thank you again for your business.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

01/06/2016

Downingtown, PA

Review:

My son made the contact with the technician and I only met him briefly. All seemed to go well and he was most helpful!

Raymond Kipp


Response:

Raymond Kipp, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

09/24/2015

Downingtown, PA

Review:

5

Frank Benoit


Response:

Frank Benoit, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Our Average Rating

With 25846 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Berks County (484) 575-1700
Bucks County (215) 804-9991 18 Reviews
Chester County (484) 352-2701 43 Reviews
Delaware County PA (484) 441-6410 14 Reviews
Lehigh County (484) 602-2600
Montgomery County (215) 469-1111 13 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Thomas & Keith Schray

Precision Door Service

315 Westtown Road, Suite 10
West Chester PA, 19382
License: # PA 120079
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