Great Job
Nice job!
One of the springs broke and our car was in the garage! Called Precision and, they sent out their technician, Joey Albers. They sent a text message with Joe's picture and description (great service with all the scams going on) that he was on his way. Joey also phoned when he was about 20 minutes from arriving. When Joey arrived, he introduced himself and, immediately started explaining his service process in a very professional and understandable manor. He then examined the door very methodically and explained several issues he observed with the broken spring, cables, guides, drums, etc. He quickly explained the great amount of tension and energy the equipment was under the reasons for his concerns in an understandable way. Joey then entered his recommendations in his tablet and presented three detailed repair estimates. Being retired and having limited income, I chose to have Joey repair the immediate issues knowing I can have him return at a later date for the more extensive maintenance issues. Joey came prepared with all of the necessary parts he needed. He completed the repairs quoted in a very timely manner and cleaned up his work area, removing all the items replaced and put all in his truck. I watched Joey working(I retired from working construction for 45 years) and noted he uses proper tools and is very concerned with safety and, "doing the job right!" His knowledge of his work is second to none. I believe that Precision Door Service made an excellent decision in making Joey Albers an employee and they should continue to develop him to his full potential!
Franklin OH, 45005
Precision installs a weather resistant powder coated spring to prevent corrosion and friction. We believe in our springs, so we put our name on them and we back them up with the industry's best warranty.
