Precision Garage Door of The Triangle

Has Received 415 Reviews in:

The Raleigh, Durham, Cary, Chapel Hill Area

Average Rating: 4.86


Broken Garage Door Spring Repair

04/19/2017

Fuquay Varina, NC

Review:

The service was excellent. Your technician was professional.

Jody Swenson


Response:

Jody Swenson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

04/13/2017

Wake Forest, NC

Review:

Technician was knowledgeable and manner. Good job!

Phil Vivongsy


Response:

Phil Vivongsy, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/11/2017

Durham, NC

Review:

Kody performed the service work on my garage door. He answered all my questions, was very courteous, and an efficient worker.

Chris Perry


Response:

Chris Perry, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kody.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/29/2017

Raleigh, NC

Review:

In the end, I was happy with the service and the product I bought, but along the way, I felt there could have been better communication and more professionalism on display. The service rep came right away when my old door opener failed and scheduled a replacement for the next morning 8-10, telling me it would be closer to 9 and that it would take an hour. I was unaware that he was not the person who would be coming. A different person actually came closer to 10 the next morning and told me it would take two hours, which caused me to cancel an appt. at 11:30. The installer was a very nice young man who knew how to install, but didn't know much of anything else about the product. I think he was just inexperienced and didn't know what had been promised to me, so I had to remind him to put in light bulbs and to give me two remotes instead of one. In the end, he forgot to install the outside keypad and I forgot it, too until the next morning, when I called the original service rep. (In addition, I couldn't get the door to close.) The company sent another person to install the keypad the same day. His name was Scott and he was great! He not only put in the keypad, but he gave me much-needed information on the new opener, fixed my problem and otherwise trouble-shot the old parts of the gdo. In the end, I am happy with my new opener, but their overall performance didn't seem to merit the highest rating.

Susan Lohr

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/29/2017

Holly Springs, NC

Review:

Kody did a great job! He explained everything and was quick and efficient. Door works like a charm. Thank you!

Jamie Gabbard


Response:

Jamie Gabbard, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kody and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/23/2017

Raleigh, NC

Review:

Arrived as promised. Completed work promptly. Cleaned up. Explained everything. New garage opener works beautifully. Couldn't ask for more.

Helen Zimmerman


Response:

Helen Zimmerman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/22/2017

Raleigh, NC

Review:

Great job! After we had our home built, we have only used your company for our garage door needs. Love your company and the service it provides. Thank you!!

Jennifer Feinstein


Response:

Jennifer Feinstein, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

03/20/2017

Chapel Hill, NC

Review:

Garage door spring needed to be replaced. Called Precision Door based on daughters recent excellent experience. Technicians arrived on time. Very professional. Did not try to sell unnecessary replacement such as motor or entire door. job was completed in less than one hour. Works better than ever. Storngly recommend this service.

Arie Lewin


Response:

Arie Lewin, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

03/20/2017

Cary, NC

Review:

Kenneth and Greg were very helpful in identifying the problem and explaining the available options. All necessary parts were on the truck and the service was performed efficiently. 5 Stars!

Win Poor


Response:

Win Poor, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

03/15/2017

Raleigh, NC

Review:

I had an appt today scheduled at 8:00. At 8:30 I called and wanted to confirm that someone was in on their way. The only explaination I was given was that "yea, they are on their way, but I guess that had to go and pick up some supplies". No apology. At 9:40, someone finally showed up and I said, I thought I had an appt at 8:00 and his response was. "Yea, I was a running a little late. No apology. A phone call to me, letting me know that my appt was going to be pushed back would have been great customer service.

Louise Hunt


Response:

Sent to Raleigh 3-16-2017

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/14/2017

Durham, NC

Review:

The staff was professional, friendly and efficient. Our door was repaired in less time than we thought and the work was well done.

Danielle & Mike Miller


Response:

Danielle & Mike Miller, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

03/13/2017

Cary, NC

Review:

5 Star. Cliff was on time and completed spring replacement work efficiently and also replaced the old door seal. Well done!

Richard Williams


Response:

Richard Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cliff and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

03/11/2017

Cary, NC

Review:

I was able to set up an appointment at my preferred time. The representative, Kody, was pleasant and professional. He diagnosed what I expected: a failed or failing motor unit. While I could have replaced the parts myself, I wouldn't ever attempt to adjust the springs. The new opened, branded by Precision, is sophisticated and quiet. The installation was very efficient. It was not cheap, at $700 all in with tax, and I guess I could have saved $250 or so by doing it myself and having someone adjust the springs, but life is too short. The lifetime warranty is a plus.

Alex Osadzinski


Response:

Alex Osadzinski, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Repair

03/07/2017

Durham, NC

Review:

On time, polite, knowledgeable, cleaned up after himself. Cannot ask for anything else.

Donna Berkelhammer


Response:

Donna Berkelhammer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Springs

Install Garage Doors

03/03/2017

Clayton, NC

Review:

Your representative, Kody Frankford , was on time for (our) appointment and presented himself in a well informed and cordial manner. He took the time to ask me numerous questions of what (we) desired in your product. My wife was not present however, and tonight her and I will discuss the conversation that took place. It is our intent to go forward on this project in about 45-60 days. You and your firm were recommended by Chad from Carolina Custom Garages. They are currently doing alot of work for us in our garage.

Pascual Goicoechea


Response:

Pascual Goicoechea, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

02/20/2017

Raleigh, NC

Review:

Ken the technician did a fantastic job. He was efficient, professional and knowledgeable.

Graham Banister


Response:

Graham Banister, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Ken and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

02/14/2017

Raleigh, NC

Review:

Adam was awesome! Thanks.

Timothy Bradley


Response:

Timothy Bradley, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Adam.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

02/03/2017

Apex, NC

Review:

Phenomenal customer service! Everyone I dealt with from scheduling the appointment to completion was five stars! Professional, timely and an expert in their field. I would highly recommend Precision Garage Door to anyone needing assistance.

Kristen Anson


Response:

Kristen Anson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

02/03/2017

Durham, NC

Review:

Great!

Casey Granata


Response:

Casey Granata, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

01/27/2017

Wake Forest, NC

Review:

Service was great from the initial call to the service technician. Kody arrived within our appointed time, thoroughly explained the problem and our options. He efficiently did the repairs and the door works great! Thank you!!

Amy Harris


Response:

Amy Harris, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

01/06/2017

Cary, NC

Review:

Showed up on time. Kody was very knowledgeable and friendly.

James & deborah Mohar


Response:

James & Deborah Mohar, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kody.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Repair

01/04/2017

Raleigh, NC

Review:

Guys were friendly and knowledgeable.

Chris Tonelli


Response:

Chris Tonelli, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

01/04/2017

Wake Forest, NC

Review:

$75 to come out and tell me I needed a $700 motor for a garage for opener with a 'life time warranty'.

Rick Godwin


Response:

Rick - Thanks for your insight. We do our best to communicate our service fees in advance of our customers booking appointments. We apologize that your repair exceeded your budget.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

01/01/2017

Apex, NC

Review:

Had an excellent experience with Precision. We received new garage doors and openers. We are very pleased with the level of service and the professionalism/friendliness of the team and would definitely recommend them to others. We called up for a minor item after the doors were installed and they came right out and made the necessary adjustment.

Ron Hartz


Response:

R. Hartz, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

12/24/2016

Raleigh, NC

Review:

Garage door failed in the up position on Christmas Eve morning. I contacted a friend who had his door serviced and was satisfied. He gave me the number for Precision so I called dreading the weekend work. KODY responded, inspected and presented the facts that a new door would be in my best interest. I have ordered the door and while there is a 2 week wait I am sure the installation will be as great as his handling.

Larry Zettelmaier


Response:

Larry Zettelmaier, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

12/16/2016

Raleigh, NC

Review:

Good job , but price was too high!

Ken Mitchell


Response:

Ken Mitchell, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

12/11/2016

Cary, NC

Review:

Kenneth was prompt and professional. He was able to diagnose the issue with the opener and affect the necessary repairs. Because I had purchased the opener from Precision, I only had to pay for labor and not parts since parts come with a lifetime warranty.

Thomas of NC


Response:

Thomas, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

12/10/2016

Chapel Hill, NC

Review:

super service

Patricia Stoy


Response:

Patricia Stoy, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

12/07/2016

Durham, NC

Review:

Very satisfied with the quick response to request for service. The technician, Cliff, was knowledgeable and courteous. He diagnosed the problem swiftly and completed the repair accurately. We needed a new sensor and wire. Service appropriately priced. Will call again as needed.

Dr stephen n Lang


Response:

Dr Stephen N Lang, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

12/06/2016

Fuquay Varina, NC

Review:

Prompt, courteous service. Explained options in detail. Thanks Kenneth Mills, Technician

David


Response:

David, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kenneth.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors


Our Average Rating

With 23713 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Raleigh, Durham, Cary, Chapel Hill (919) 323-8220 415 Reviews

Precision Door Service of The Triangle

For this location's local site visit:

This location is owned and operated by:
Michelle Cromwell

Precision Door Service of The Triangle

400 Dominion Drive
Morrisville NC, 27560
Franchise Opportunities

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