Precision Garage Door of The Triangle

Has Received 463 Reviews in:

The Raleigh, Durham, Cary, Chapel Hill Area

Average Rating: 4.86


Broken Garage Door Spring Repair

10/14/2017

Raleigh, NC

Review:

I was very pleased with the work that was done and how quick that it was completed. I will use you again if needed.

Linda Smith


Response:

Linda Smith, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

10/12/2017

Raleigh, NC

Review:

All dealings with Precision have been 5 star: from placing the request thru their office to dealing with their Techs. Cliff showed up a few minutes prior to when he was scheduled (outstanding!) Very knowledgeable showed me what needed to be done, and was quick in completing the repair. Cliff is a real asset to Precision Door Company. Thank you very much; we couldn't be more pleased!

Grant & Jo-Anne Ludwig


Response:

Grant & Jo-Anne Ludwig, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Remotes / Keypad

Garage Door Repair

10/10/2017

Apex, NC

Review:

Excellent quick service. Greg was a very knowledgeable and customer friendly person. 5 star same day service.

Jeffrey Jones


Response:

Jeffrey Jonese, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Greg.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

10/09/2017

Chapel Hill, NC

Review:

We are happy with our local supplier.

Cindy Stoothoff


Response:

Cindy Stoothoff, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

10/07/2017

Durham, NC

Review:

Five stars! Great tech. Skilled and competent. A pleasure to do business with. I especially appreciated the low pressure up sell. The work was definitely needed. The discount made the decision easier.

Richard Boada


Response:

Richard Boada, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Rollers

Garage Door Opener Repair

10/06/2017

Hillsborough, NC

Review:

When I called I told the operator We had 2 different openers and gave them both make and model # we had been hit by lightning When Greg arrived he could not repair either since he didn’t have the right boards on his truck He was VERY apologetic and professional. He rearranged his schedule to come back on Monday First thing. So I’d recommend Precision I just which the scheduler would have communicated with the service staff so I didn’t have to go another weekend without the garage door being useable

Kevin Clar


Response:

Kevin Clar, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Install

10/02/2017

Holly Springs, NC

Review:

Well done!

Terrance Lenahan


Response:

Terrance Lenahan, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Repair

09/28/2017

Hillsborough, NC

Review:

Thanks for your quick response and expert service. Kudos to Greg your tech! Great job

F and J Titch


Response:

F and J Titch, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Greg and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

09/22/2017

Durham, NC

Review:

Greg Gray could not have been any more courteous and answered my questions in a way I could understand. You are fortunate to have him as one of your technicians.

Ruth Roycroft


Response:

Ruth Roycroft, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Greg.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

09/21/2017

Fuquay Varina, NC

Review:

Greg came out and showed us all of the options for garage door replacement. He took his time, showed us samples, and explained everything in detail. More importantly, he took the time to listen to my wife and I. Some of these sales guys tend to interrupt my wife when she's speaking, or ignore her and only speak to me as if she doesn't matter. Greg wasn't like that at all, and I was impressed with Precisions products and options.

Mike Skog


Response:

Mike Skog, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Greg.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

09/19/2017

Durham, NC

Review:

Greg was delightful. He kept us informed of when he would arrive. When he assessed the problem, he wasn't initially sure how to fix the problem efficiently and effectively. One call and he was able to determine what the resolution. We had to have a part replaced and the cables reset. We are very happy with the price, the quality, and the fine representation from your company.

Lisa Sonntag


Response:

Lisa Sonntag, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

09/15/2017

Durham, NC

Review:

Outstanding service provided. Very pleased with the work.

Ray Hackney


Response:

Ray Hackney, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

09/13/2017

Cary, NC

Review:

Greg was very professional and repaired my spring within the time frame and I appreciate the promptness.

Jill Giles


Response:

Jill Giles, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/11/2017

Durham, NC

Review:

Excellent service.

Charles Obriant


Response:

Charles Obriant, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

09/09/2017

Durham, NC

Review:

Very happy with service in the past, and this time was no exception. Ability to get service appoinment after regular business hours was critical. Mr. Gray was highly skilled, pleasant and very informative. Top notch experience from start to finish!

J. Byrd


Response:

J. Byrd, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/30/2017

Holly Springs, NC

Review:

Service was excellent. Aaron quickly assessed the issues and provided us with options. The work was performed quickly and we are very satisfied. Will certainly recommend to other. Thanks

George Brady


Response:

George Brady, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aaron and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

08/29/2017

Cary, NC

Review:

Excellent service - prompt and efficient and fairly priced.

Jerry Kluger


Response:

Jerry Kluger, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

08/18/2017

Raleigh, NC

Review:

I am a repeat customer of Precision Door because they usually come the same day, have efficient and pleasant employees, and clearly explain what they find and how to best approach the problem. I feel like I got superior service from a super repairman.

Susan Burnette


Response:

Susan Burnette we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

08/15/2017

Raleigh, NC

Review:

Gary was busy and very efficient. Also just a great person I asked lots of questions an d he answered them all Thank you

El reta Pizzutelli


Response:

El reta Pizzutelli, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Gary.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/09/2017

Apex, NC

Review:

Door spring was broken and door was jammed partially open. Called Precision in the morning, technician arrived mid-afternoon. Door was repaired and aging parts replaced. Corrections were made to the original installation mistakes by another company 12 years ago. Everything was completed in an hour! Technician was friendly and very competent.

Ray


Response:

Ray, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

08/04/2017

Cary, NC

Review:

I was very impressed by our experience with Precision Door. Our technician was clearly experienced and diagnosed our problem quickly and accurately. Perhaps more importantly, he demonstrated a very high integrity approach to our repair. He identified the core issues that needed to be addressed and then pointed out what could wait until later since many parts of the opener, springs, etc were still in good condition. Integrity is hard to come by in any service or repair business and Precision Door is fortunate to have strong people representing them. We will strongly recommend Precision Door to our neighbors.

Sue & mike Holsinger


Response:

Sue & Mike Holsinger, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

08/03/2017

Durham, NC

Review:

The technicians were prompt, explained the problems in a clear and concise manner, gave me the options to consider. They worked quickly and I am satisfied with results.

Cecilia Miller


Response:

Cecilia Miller, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Opener Repair

08/01/2017

Chapel Hill, NC

Review:

Excellent same-day service. We called and the tech arrived by 1pm. He delivered and activated a remote garage door opener, performed HomeLnk on 2 cars, and lubricated the door. Greg was courteous and efficient. We used Precision for years and are very satisfied.

Noel Dunivant


Response:

Noel Dunivant, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

07/27/2017

Cary, NC

Review:

He did a great job!

Uma Shanker


Response:

Uma Shanker, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

07/22/2017

Wake Forest, NC

Review:

Previously serviced my garage doors. Very happy with service The worked performed today was on time, courteous and a job well done!

Philip Carnevale


Response:

Philip Carnevale, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

07/21/2017

Chapel Hill, NC

Review:

great service and finished the job in a very reasonable time

Sofia Aliaga


Response:

Sofia Aliaga, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

07/14/2017

Cary, NC

Review:

Precision was able to get a repairman to us quickly when our garage door was stuck with one vehicle in the garage. We opted for doing more than just the spring (broken) and bar, so the total package then had a warranty. The total bill ($740) seemed a lot, but I trust it's the going rate for such things. When, after giving me a quote, the repairman found that the belt also needed a replacement -- normally another chunk of change -- they took care of that repair for no extra charge. So I can't fault them for customer service! The garage door is now operating smoothly.

Paul Schlosser


Response:

Paul Schlosser, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

07/12/2017

Cary, NC

Review:

Your service person was polite, knowledgeable and quickly performed all tasks.

Earl High


Response:

Earl High, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

07/08/2017

Cary, NC

Review:

I was having sporadic problems with my garage door. At times it was reverting back while closing. If I kept the switch pressed then it would close. I had called the Precision technician considering that they would be able to adjust the closing force limits with resolve the issue. I did not want to risk doing that myself just by following the product manual. The technician was a very pleasant person, however, from the very beginning he was interested in up-selling. Instead of trying to resolve the issue he was trying to sale me on the idea of replacing the motor (as it is 17 yrs old and would eventually fail). He said that he would start with smaller fixes to see if that takes care of the issue. Interestingly, he did not adjust the downward travel force of the garage door. Instead he said that the problem is with the safety eye and those need to be replaced. He changed them for $97. Even after changing them the problem was still there. Then he went to the motor unit and adjusted the closing force. I asked him that why did he change thit safety eyes since that did not address he issue. He kind of fumbled to answer that question, but came up with a garbage story to explain (about messed up wire connection with the previous install....which by the way had been working for the past 17 years!). I could have asked him to take back the new safety eyes and reinstall the old ones. For courtesy sake I did not do so and wanted to provide the feedback to the company and potential future customers! He did not even test (not until I asked him) if the door was reversing upon facing an obstruction. Of course when he tested the force was higher than expected and he had to dial it down. It is a common safety issue that should be always looked at, and he did not even bother! I will not go back to this company for any of my future needs. They were not honest in their dealings.

R. Maitra

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Repair

07/03/2017

Cary, NC

Review:

Thank you as always for such prompt service. Everything works great right now. The technician was sooo nice and even though it was so hot in that closed garage, he never complained. Because we had lifetime warranty we didn't have to purchase anything but he replaced the springs and rail.

Amy Forbes


Response:

Amy Forbes, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Our Average Rating

With 29646 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Raleigh, Durham, Cary, Chapel Hill (919) 323-8220 463 Reviews

Precision Door Service of The Triangle

For this location's local site visit:

This location is owned and operated by:
Michelle Cromwell

Precision Door Service of The Triangle

400 Dominion Drive
Morrisville NC, 27560
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