Precision Garage Door of The Triangle

Has Received 242 Reviews in:

The Raleigh, Durham, Cary, Chapel Hill Area

Average Rating: 4.84


Garage Door Repair

06/20/2016

Durham, NC

Comments:

Excellent, polite, professional service. The techs were great.

Don Levy


Response:

Don Levy, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Opener Repair

06/20/2016

Apex, NC

Comments:

Very good service.

Helen Richmond


Response:

Helen Richmond, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

06/14/2016

Durham, NC

Comments:

Cliff did a good job of explaining the problem with garage door and the options for repair. He and his partner did a good job with the work and clean up. We are totally satisfied.

John Evans


Response:

John Evans, Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

06/14/2016

Raleigh, NC

Comments:

Daughter recommended Precision.

Sue Bailey


Response:

Sue Bailey, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

06/13/2016

Fuquay Varina, NC

Comments:

As always prompt, professional, friendly and fair.

Joyce Critchley


Response:

Joyce Critchley, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/13/2016

Cary, NC

Comments:

We have used them in the past. They repaired out garage door and were punctual and friendly.

Brian Pierce


Response:

Brian Pierce, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/12/2016

Cary, NC

Comments:

Great quick response and very friendly service professional.

Bob Stapleton


Response:

Bob Stapleton, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/09/2016

Cary, NC

Comments:

Great service, on time, and technicians and Dylan were really nice and helpful.

Lori Abate


Response:

Lori, Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

06/09/2016

Raleigh, NC

Comments:

The service guy was patient and kind. He seemed thorough in his job however we will give it some time to see how well the garage door functions to ensure the problem does not return. He replaced the eye sensors on both sides.

Colonel Hobbs


Response:

Colonel Hobbs, Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

06/08/2016

Cary, NC

Comments:

Very prompt and courteous service. Technician was excellent, unfortunately repair cost almost as much as a new opener!

Gary Cozzolino


Response:

Thank your taking to review your experience with Precision Door. Our goal is 100% satisfaction with each customer. We appreciate your business and will look forward to serving you in the future.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

06/08/2016

Fuquay Varina, NC

Comments:

Service was scheduled quickly and easily. The technician was professional, knowledgeable, and took his time explaining our options. He completed the work efficiently and thoroughly. We recommend Precision Doors to others.

Jodi Marshall


Response:

Jodi Marshall, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/07/2016

Apex, NC

Comments:

5-Serviceman (Josh) was punctual, calling before his arrival. He was very polite and personable. He was patient to take the time to explain pkg options and willing to wait for phone response from my husband. He also took the extra steps to put right rollers and completed the work in under 1 hour. I will definitely recommend Precision Door.

Sue Wiza


Response:

Sue Wiza, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Josh.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/03/2016

Durham, NC

Comments:

Your technician came late Saturday afternoon and was very knowledgeable. We were not excited about spending $700 but he did an excellent job, explained everything to us and completed his work in an efficient timely manner. The garage door is working perfectly.

A. C. Robbins


Response:

A. C. Robbins, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/03/2016

Apex, NC

Comments:

Our family recently moved to an older home in Apex and the garage door would not remotely close in the afternoon when the sun was shining on the garage side of the house. We explained the issue over the phone and the same day Precision scheduled a service technician to review the problem. The technician arrived on time, quickly assessed the problem as incorrectly paired safety sensors and made the repair with parts from the service truck. The garage door remote now works 24/7. A job well done; we are very pleased with the service and the skill and professional manner exhibited by the technician.

Steve


Response:

Steve, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Broken Garage Door Spring Repair

06/02/2016

Fuquay Varina, NC

Comments:

Very pleased with promptness. Came fully prepared to repair or install a new door. Technician was professional but also very cordial and happy! I would not hesitate to refer Precision to family and friends.

Sandra and ronald Dahulich


Response:

Sandra and Ronald Dahulich, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/02/2016

Cary, NC

Comments:

This is the second time we've hired Precision Door to service our door. Both times the appointment was nearly immediate and the work was done quickly and correctly. Everything works much better than it ever has. The tech was friendly and listened carefully to my concerns and offered a number of options to repair.

Tom Macie


Response:

Tom Macie, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

06/01/2016

Holly Springs, NC

Comments:

We found Precision Door via Angie's list, but my wife remembers using PD some years ago at her job. Your company also carries an A+ rating with the BBB which is important to us. The technician replaced a broken spring in about 90 minutes total, we are very satisfied with his skills and professionalism. We wouldn't hesitate to call again.

Glenn Conway


Response:

Glenn Conway, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/31/2016

Cary, NC

Comments:

Ken Mills did an excellent job. Prompt, courteous, professional, and competent.

John Sunukjian


Response:

John Sunukjian, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ken.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

05/30/2016

Chapel Hill, NC

Comments:

All well done - pointed out needs and options. Assisted me in selecting the best for me at this time.

Fred Adams


Response:

Fred Adams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Install Garage Doors

05/29/2016

Durham, NC

Comments:

Cliff was a fantastic sales person and helped manage our installation. The installer, who's name I have forgotten, was friendly, courteous, and a very conscientious worker. He came on time, was polite and completely cleaned up the work area before leaving. The windows of the garage door were missing the panes and Cliff was quick to get on it and have them installed in just a few days without any issues. I couldn't be happier and we just LOVE the new door, the opener, and the keyless entry pad!!! A great experience overall and we would highly recommend this company and the product to anyone.

John Uhlig


Response:

John Uhlig, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/28/2016

Cary, NC

Comments:

The angle-iron that was holding up our garage door began pulling away from the ceiling in our garage after another bolt fell out of the ceiling, and we were very concerned that the entire garage door structure might collapse. We called for service around 1 pm on a holiday weekend. Technician arrived about 2 hours later, which was 3 hours earlier than promised, and he completed the repair quickly and professionally. I'm glad we called Precision and would highly recommend them to anyone.

Joe Austin


Response:

Joe Austin, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

05/27/2016

Durham, NC

Comments:

I moved into a new home and am preparing my former home for sale. Both homes had broken garage doors. Cliff came to my house two hours after I made the call (8 a.m. on Friday before a holiday weekend). He was able to service both doors and made the repairs efficiently. I am thrilled with the results. Cliff was neat, clean, articulate, and friendly. I am going to recommend them to everyone who needs help with their garage doors!

Sue M.


Response:

Sue M, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Cliff.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

05/26/2016

Raleigh, NC

Comments:

I was very pleased with the quick response to my repair request; svc tech dispatched the same day. The technician was business friendly; providing options for me to decide which would be my best course of action. The bottom retainer was replaced.

Brenda Burns


Response:

Brenda Burns, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

05/25/2016

Cary, NC

Comments:

Cliff tuned my double garage door- tightened all bolts, lubricated springs, rollers, opener screw; and fixed auto door reversal when it hits an object. He was excellent at explaining his actions and assuring me that the door will meet our house inspection now. He was very pleasant.

Thomas Stephenson


Response:

Thomas Stephenson, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cliff and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

05/24/2016

Rougemont, NC

Comments:

I was disappointed that you did not recognize that I have been a loyal customer for many years and could not locate my service records in your files. This caused your tech-Eric- to quote outrageous cost to provide service to me and say that I needed to overhaul a 7 year old system that I purchased from you. All I needed and wanted was springs. Also, your technicians just left my house a couple months ago after working on that system and checked everything thing out, they said, and all was good!? Hummmm??? Sincerely, disappointed and suspicious. Paula Hawkins

Paula Hawkins


Response:

Paula - Thanks for your review and your patience with our record keeping. We regret that happened. We will use this experience as a learning situation so that we can become better for our next customer.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Doors

Garage Door Opener Install

05/24/2016

Cary, NC

Comments:

Last year I selected Precision based on their 24/7 customer service and on the recommendation of friends who had used them in the past. I was very pleased with the quick service to repair the 16+ year old garage door opener which had detached from the door. I didn't replace the opener at that time. The Precision technicians were very friendly and made the repairs quickly. Recently (almost 1 year later), the garage door opener separated from the garage door in a different location and I decided to replace the entire unit. One of the same technicians made the repair this time and I am very satisfied with the new, very quiet door opener and new keypad. I will recommend Precision to neighbors and friends.

Jean Noblin


Response:

Jean Noblin, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

05/23/2016

Cary, NC

Comments:

Technician arrived early, quickly assessed the situation and made the needed repairs in a timely manner. I am completely satisfied with the service and will use the company in the future if needed.

Phil Stroud


Response:

Phil Stroud, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/19/2016

Apex, NC

Comments:

Great job adjusting my door today. Polite, patient, efficient and covered under warranty. Couldn't ask for better.

David Abercrombie


Response:

David Abercrombie, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

05/19/2016

Raleigh, NC

Comments:

Good value and excellent installation.

John Chaplinsky


Response:

John Chaplinsky, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/16/2016

Chapel Hill, NC

Comments:

Aaron came right on time today. He explained at length exactly what was wrong and what would be needed to correct the problems with our garage doors. He pointed out all the problems and explained it clearly. He will come back on Wednesday and do the repairs as well as putting in a key pad for my husband's Fathers Day gift. Aaron was the most professional person I have met with in a long time. We are your latest fans. Please make sure Aaron is aware of our comments and how extremely pleased we are with him as well as the company. Sincerely, Patience D Teaney

Patience Teaney


Response:

Patience Teaney, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Aaron.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors


Our Average Rating

With 12552 Reviews

  • 5 Star 11955(95.2%)
  • 4 Star 297(2.4%)
  • 3 Star 88(0.7%)
  • 2 Star 68(0.5%)
  • 1 Star 144(1.1%)

Locations

Raleigh, Durham, Cary, Chapel Hill (919) 323-8220 242 Reviews

Precision Door Service of The Triangle

For this location's local site visit:

This location is owned and operated by:
Michelle Smith

Precision Door Service of The Triangle

400 Dominion Drive
Morrisville NC, 27560
Franchise Opportunities

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