Precision Garage Door of The Triangle

Has Received 432 Reviews in:

The Raleigh, Durham, Cary, Chapel Hill Area

Average Rating: 4.87


Garage Door Repair

06/26/2017

Cary, NC

Review:

We didn't need any repair work done as we just wanted it checked out. Aaron tightened bolts, adjusted the track, and oiled our door. He was very personable, and we appreciate his courtesy and timeliness of the work!!

Terry & Toni Fuhrman


Response:

Terry & Toni Fuhrman, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Aaron.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/24/2017

Raleigh, NC

Review:

Garage door repair for one door and tune up for all doors. Arrived as scheduled and completed all work for a fair price.

JO


Response:

JO, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

06/19/2017

Cary, NC

Review:

Aaron was professional, prompt, courteous and everything you would want when your car is trapped in the garage! He explained what he needed to do, explained additional services and the costs so it was easy to make an informed decision. I would recommend Precision for all your garage door needs and services.

Margaret Hickson


Response:

Margaret Hickson, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/16/2017

Apex, NC

Review:

We called in service at 4:00 in the afternoon and our garage was fixed by 6:30. They are the best....

Dru Hale


Response:

Dru Hale, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/16/2017

Raleigh, NC

Review:

Hit garage door with very top of car and it was having to stay open. Was repaired the very next day. We think this company is wonderful! Definitely a five star!!! ??????????

Jerry Bernstein


Response:

Jerry Bernstein, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/10/2017

Cary, NC

Review:

Precision technician is able to come out next day. He is very professional and explained the defects/costs in details and is able to complete the task quickly. Thank you very much! Tina Chen

Tina Chen

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

06/01/2017

Raleigh, NC

Review:

I have used Precision Door Service for many years. Very professional and prompt on service. Very polite staff.

Eddie Bland


Response:

Eddie Bland, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

05/31/2017

Fuquay Varina, NC

Review:

We had Precision Door come to our home to repair a spring that had broken on one of the garage doors. The service man was very professional and intelligent. He did a careful job replacing the spring and even noticed that some brackets from the original installation had been installed incorrectly. He reinstalled them correctly and now both our garage doors work even better than they have previously. They glide up and down so quietly now. Excellent work and we would use this company again if anything else breaks on our garage doors.

Maylene Poulsen


Response:

Maylene Poulsen, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/30/2017

Fuquay Varina, NC

Review:

I'm ashamed to admit that I paid PDS over $150 to replace a $5 hing on my garage door today that took less than 5 minutes to install, and this is after I spent over $800 for a new operator last year with your company. Your service charge should include a quick and simple repair like the one your company did for me today. Please understand that I am satisfied with your technician Greg. it's your billing structure I don't like. Rick Shore

Richard Shore

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

05/30/2017

Cary, NC

Review:

Wow - that's the simple way to describe the experience. In a very positive way. The background...without any previous issues all of a sudden one of our garage doors would not go down all the way, with the opener reversing maybe 4 feet from the fully open position. Checked the door sensors and they both showed green. Disconnected the door from the track to see if that would work, but still the opener would only go a few feet. Saw Precision was highly rated on Angie's List, so figured I would just call and leave a message about setting up an appointment for the next day if possible. It was Memorial Day, so no expectations of anyone answering the phone. Well, I was surprised when someone did! And that they actually had an appointment available later that afternoon (again, keep in mind it's a holiday). Then, the technician called about an hour later to say he was running ahead of schedule. All good! After replacing the sensors (the ones in our garage were from when the house was built in 1998) and correcting the opener's adjustments, all was fine. And still is. He did safety checks on the other door as well as well. Both were set at maximum down pressure so they would not have reversed if they hit something. Tech was great to work with. Overall an A+ experience.

Art Mann


Response:

Art M, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

05/19/2017

Apex, NC

Review:

On time, very courteous, efficient I would hire him

Jim Hopp


Response:

Jim Hopp, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Repair

05/19/2017

Cary, NC

Review:

Appreciated the same day service. The door works real smooth now. Also appreciated technician Greg replacing the extra switch.

Andrew Newcomb


Response:

Andrew Newcomb, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

05/11/2017

Clayton, NC

Review:

Quick turn around and very friendly. On one side, would prefer not to be up-sold, but on the other hand appreciated having the options to fix those items. Aaron was thorough as well as thoughtful.

Ms. Smallwood


Response:

Ms. Smallwood, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

05/05/2017

Durham, NC

Review:

Our garage door broke at 3:00 on a Friday afternoon. The repairmen from Precision were at the house within an hour and fixed the problem as well as doing maintenance on some other basic parts. I was very pleased with the work. The total price was higher than I expected, but I was thrilled to get the job done before the weekend.

Marsha Ohayon


Response:

Marsha Ohayon, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/05/2017

Apex, NC

Review:

First class operation all around. Five star company.

Richard Cerezola


Response:

Richard Cerezola, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/03/2017

Clayton, NC

Review:

EXCELLENT SERVICE. THE TECHNICIAN ARRIVED ON TIME AND THE REPAIR WAS MADE QUICKLY. VERY PLEASED WITH THE DOORS AND THE SERVICE.

Denise/charles Pilkington


Response:

Denise & Charles Pilkington, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

04/26/2017

Apex, NC

Review:

Great workmanship.

George Adamik


Response:

George Adamik, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

04/19/2017

Fuquay Varina, NC

Review:

The service was excellent. Your technician was professional.

Jody Swenson


Response:

Jody Swenson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

04/13/2017

Wake Forest, NC

Review:

Technician was knowledgeable and manner. Good job!

Phil Vivongsy


Response:

Phil Vivongsy, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/11/2017

Durham, NC

Review:

Kody performed the service work on my garage door. He answered all my questions, was very courteous, and an efficient worker.

Chris Perry


Response:

Chris Perry, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kody.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/29/2017

Raleigh, NC

Review:

In the end, I was happy with the service and the product I bought, but along the way, I felt there could have been better communication and more professionalism on display. The service rep came right away when my old door opener failed and scheduled a replacement for the next morning 8-10, telling me it would be closer to 9 and that it would take an hour. I was unaware that he was not the person who would be coming. A different person actually came closer to 10 the next morning and told me it would take two hours, which caused me to cancel an appt. at 11:30. The installer was a very nice young man who knew how to install, but didn't know much of anything else about the product. I think he was just inexperienced and didn't know what had been promised to me, so I had to remind him to put in light bulbs and to give me two remotes instead of one. In the end, he forgot to install the outside keypad and I forgot it, too until the next morning, when I called the original service rep. (In addition, I couldn't get the door to close.) The company sent another person to install the keypad the same day. His name was Scott and he was great! He not only put in the keypad, but he gave me much-needed information on the new opener, fixed my problem and otherwise trouble-shot the old parts of the gdo. In the end, I am happy with my new opener, but their overall performance didn't seem to merit the highest rating.

Susan Lohr

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/29/2017

Holly Springs, NC

Review:

Kody did a great job! He explained everything and was quick and efficient. Door works like a charm. Thank you!

Jamie Gabbard


Response:

Jamie Gabbard, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Kody and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

03/23/2017

Raleigh, NC

Review:

Arrived as promised. Completed work promptly. Cleaned up. Explained everything. New garage opener works beautifully. Couldn't ask for more.

Helen Zimmerman


Response:

Helen Zimmerman, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/22/2017

Raleigh, NC

Review:

Great job! After we had our home built, we have only used your company for our garage door needs. Love your company and the service it provides. Thank you!!

Jennifer Feinstein


Response:

Jennifer Feinstein, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

03/20/2017

Chapel Hill, NC

Review:

Garage door spring needed to be replaced. Called Precision Door based on daughters recent excellent experience. Technicians arrived on time. Very professional. Did not try to sell unnecessary replacement such as motor or entire door. job was completed in less than one hour. Works better than ever. Storngly recommend this service.

Arie Lewin


Response:

Arie Lewin, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

03/20/2017

Cary, NC

Review:

Kenneth and Greg were very helpful in identifying the problem and explaining the available options. All necessary parts were on the truck and the service was performed efficiently. 5 Stars!

Win Poor


Response:

Win Poor, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

03/15/2017

Raleigh, NC

Review:

I had an appt today scheduled at 8:00. At 8:30 I called and wanted to confirm that someone was in on their way. The only explaination I was given was that "yea, they are on their way, but I guess that had to go and pick up some supplies". No apology. At 9:40, someone finally showed up and I said, I thought I had an appt at 8:00 and his response was. "Yea, I was a running a little late. No apology. A phone call to me, letting me know that my appt was going to be pushed back would have been great customer service.

Louise Hunt


Response:

Sent to Raleigh 3-16-2017

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/14/2017

Durham, NC

Review:

The staff was professional, friendly and efficient. Our door was repaired in less time than we thought and the work was well done.

Danielle & Mike Miller


Response:

Danielle & Mike Miller, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

03/13/2017

Cary, NC

Review:

5 Star. Cliff was on time and completed spring replacement work efficiently and also replaced the old door seal. Well done!

Richard Williams


Response:

Richard Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Cliff and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

03/11/2017

Cary, NC

Review:

I was able to set up an appointment at my preferred time. The representative, Kody, was pleasant and professional. He diagnosed what I expected: a failed or failing motor unit. While I could have replaced the parts myself, I wouldn't ever attempt to adjust the springs. The new opened, branded by Precision, is sophisticated and quiet. The installation was very efficient. It was not cheap, at $700 all in with tax, and I guess I could have saved $250 or so by doing it myself and having someone adjust the springs, but life is too short. The lifetime warranty is a plus.

Alex Osadzinski


Response:

Alex Osadzinski, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Our Average Rating

With 25939 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Raleigh, Durham, Cary, Chapel Hill (919) 323-8220 432 Reviews

Precision Door Service of The Triangle

For this location's local site visit:

This location is owned and operated by:
Michelle Cromwell

Precision Door Service of The Triangle

400 Dominion Drive
Morrisville NC, 27560
Franchise Opportunities

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