Precision Garage Door of The Triangle

Has Received 444 Reviews in:

The Raleigh, Durham, Cary, Chapel Hill Area

Average Rating: 4.86


Garage Door Repair

08/09/2017

Apex, NC

Review:

Door spring was broken and door was jammed partially open. Called Precision in the morning, technician arrived mid-afternoon. Door was repaired and aging parts replaced. Corrections were made to the original installation mistakes by another company 12 years ago. Everything was completed in an hour! Technician was friendly and very competent.

Ray


Response:

Ray, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Opener Repair

08/04/2017

Cary, NC

Review:

I was very impressed by our experience with Precision Door. Our technician was clearly experienced and diagnosed our problem quickly and accurately. Perhaps more importantly, he demonstrated a very high integrity approach to our repair. He identified the core issues that needed to be addressed and then pointed out what could wait until later since many parts of the opener, springs, etc were still in good condition. Integrity is hard to come by in any service or repair business and Precision Door is fortunate to have strong people representing them. We will strongly recommend Precision Door to our neighbors.

Sue & mike Holsinger


Response:

Sue & Mike Holsinger, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

08/03/2017

Durham, NC

Review:

The technicians were prompt, explained the problems in a clear and concise manner, gave me the options to consider. They worked quickly and I am satisfied with results.

Cecilia Miller


Response:

Cecilia Miller, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Opener Repair

08/01/2017

Chapel Hill, NC

Review:

Excellent same-day service. We called and the tech arrived by 1pm. He delivered and activated a remote garage door opener, performed HomeLnk on 2 cars, and lubricated the door. Greg was courteous and efficient. We used Precision for years and are very satisfied.

Noel Dunivant


Response:

Noel Dunivant, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

07/27/2017

Cary, NC

Review:

He did a great job!

Uma Shanker


Response:

Uma Shanker, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

07/22/2017

Wake Forest, NC

Review:

Previously serviced my garage doors. Very happy with service The worked performed today was on time, courteous and a job well done!

Philip Carnevale


Response:

Philip Carnevale, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

07/21/2017

Chapel Hill, NC

Review:

great service and finished the job in a very reasonable time

Sofia Aliaga


Response:

Sofia Aliaga, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

07/14/2017

Cary, NC

Review:

Precision was able to get a repairman to us quickly when our garage door was stuck with one vehicle in the garage. We opted for doing more than just the spring (broken) and bar, so the total package then had a warranty. The total bill ($740) seemed a lot, but I trust it's the going rate for such things. When, after giving me a quote, the repairman found that the belt also needed a replacement -- normally another chunk of change -- they took care of that repair for no extra charge. So I can't fault them for customer service! The garage door is now operating smoothly.

Paul Schlosser


Response:

Paul Schlosser, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

07/12/2017

Cary, NC

Review:

Your service person was polite, knowledgeable and quickly performed all tasks.

Earl High


Response:

Earl High, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

07/08/2017

Cary, NC

Review:

I was having sporadic problems with my garage door. At times it was reverting back while closing. If I kept the switch pressed then it would close. I had called the Precision technician considering that they would be able to adjust the closing force limits with resolve the issue. I did not want to risk doing that myself just by following the product manual. The technician was a very pleasant person, however, from the very beginning he was interested in up-selling. Instead of trying to resolve the issue he was trying to sale me on the idea of replacing the motor (as it is 17 yrs old and would eventually fail). He said that he would start with smaller fixes to see if that takes care of the issue. Interestingly, he did not adjust the downward travel force of the garage door. Instead he said that the problem is with the safety eye and those need to be replaced. He changed them for $97. Even after changing them the problem was still there. Then he went to the motor unit and adjusted the closing force. I asked him that why did he change thit safety eyes since that did not address he issue. He kind of fumbled to answer that question, but came up with a garbage story to explain (about messed up wire connection with the previous install....which by the way had been working for the past 17 years!). I could have asked him to take back the new safety eyes and reinstall the old ones. For courtesy sake I did not do so and wanted to provide the feedback to the company and potential future customers! He did not even test (not until I asked him) if the door was reversing upon facing an obstruction. Of course when he tested the force was higher than expected and he had to dial it down. It is a common safety issue that should be always looked at, and he did not even bother! I will not go back to this company for any of my future needs. They were not honest in their dealings.

R. Maitra

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Repair

07/03/2017

Cary, NC

Review:

Thank you as always for such prompt service. Everything works great right now. The technician was sooo nice and even though it was so hot in that closed garage, he never complained. Because we had lifetime warranty we didn't have to purchase anything but he replaced the springs and rail.

Amy Forbes


Response:

Amy Forbes, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/30/2017

Durham, NC

Review:

Greg is first class professional, action oriented, and with engaged me warmly as a customer. Top of the class fellow and work.

Charles Eakes


Response:

Charles Eakes, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Greg.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/26/2017

Cary, NC

Review:

We didn't need any repair work done as we just wanted it checked out. Aaron tightened bolts, adjusted the track, and oiled our door. He was very personable, and we appreciate his courtesy and timeliness of the work!!

Terry & Toni Fuhrman


Response:

Terry & Toni Fuhrman, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Aaron.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/24/2017

Raleigh, NC

Review:

Garage door repair for one door and tune up for all doors. Arrived as scheduled and completed all work for a fair price.

JO


Response:

JO, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

06/19/2017

Cary, NC

Review:

Aaron was professional, prompt, courteous and everything you would want when your car is trapped in the garage! He explained what he needed to do, explained additional services and the costs so it was easy to make an informed decision. I would recommend Precision for all your garage door needs and services.

Margaret Hickson


Response:

Margaret Hickson, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

06/16/2017

Apex, NC

Review:

We called in service at 4:00 in the afternoon and our garage was fixed by 6:30. They are the best....

Dru Hale


Response:

Dru Hale, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/16/2017

Raleigh, NC

Review:

Hit garage door with very top of car and it was having to stay open. Was repaired the very next day. We think this company is wonderful! Definitely a five star!!! ??????????

Jerry Bernstein


Response:

Jerry Bernstein, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

06/10/2017

Cary, NC

Review:

Precision technician is able to come out next day. He is very professional and explained the defects/costs in details and is able to complete the task quickly. Thank you very much! Tina Chen

Tina Chen

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

06/01/2017

Raleigh, NC

Review:

I have used Precision Door Service for many years. Very professional and prompt on service. Very polite staff.

Eddie Bland


Response:

Eddie Bland, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

05/31/2017

Fuquay Varina, NC

Review:

We had Precision Door come to our home to repair a spring that had broken on one of the garage doors. The service man was very professional and intelligent. He did a careful job replacing the spring and even noticed that some brackets from the original installation had been installed incorrectly. He reinstalled them correctly and now both our garage doors work even better than they have previously. They glide up and down so quietly now. Excellent work and we would use this company again if anything else breaks on our garage doors.

Maylene Poulsen


Response:

Maylene Poulsen, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/30/2017

Fuquay Varina, NC

Review:

I'm ashamed to admit that I paid PDS over $150 to replace a $5 hing on my garage door today that took less than 5 minutes to install, and this is after I spent over $800 for a new operator last year with your company. Your service charge should include a quick and simple repair like the one your company did for me today. Please understand that I am satisfied with your technician Greg. it's your billing structure I don't like. Rick Shore

Richard Shore

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

05/30/2017

Cary, NC

Review:

Wow - that's the simple way to describe the experience. In a very positive way. The background...without any previous issues all of a sudden one of our garage doors would not go down all the way, with the opener reversing maybe 4 feet from the fully open position. Checked the door sensors and they both showed green. Disconnected the door from the track to see if that would work, but still the opener would only go a few feet. Saw Precision was highly rated on Angie's List, so figured I would just call and leave a message about setting up an appointment for the next day if possible. It was Memorial Day, so no expectations of anyone answering the phone. Well, I was surprised when someone did! And that they actually had an appointment available later that afternoon (again, keep in mind it's a holiday). Then, the technician called about an hour later to say he was running ahead of schedule. All good! After replacing the sensors (the ones in our garage were from when the house was built in 1998) and correcting the opener's adjustments, all was fine. And still is. He did safety checks on the other door as well as well. Both were set at maximum down pressure so they would not have reversed if they hit something. Tech was great to work with. Overall an A+ experience.

Art Mann


Response:

Art M, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

05/19/2017

Apex, NC

Review:

On time, very courteous, efficient I would hire him

Jim Hopp


Response:

Jim Hopp, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Repair

05/19/2017

Cary, NC

Review:

Appreciated the same day service. The door works real smooth now. Also appreciated technician Greg replacing the extra switch.

Andrew Newcomb


Response:

Andrew Newcomb, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

05/11/2017

Clayton, NC

Review:

Quick turn around and very friendly. On one side, would prefer not to be up-sold, but on the other hand appreciated having the options to fix those items. Aaron was thorough as well as thoughtful.

Ms. Smallwood


Response:

Ms. Smallwood, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

05/05/2017

Durham, NC

Review:

Our garage door broke at 3:00 on a Friday afternoon. The repairmen from Precision were at the house within an hour and fixed the problem as well as doing maintenance on some other basic parts. I was very pleased with the work. The total price was higher than I expected, but I was thrilled to get the job done before the weekend.

Marsha Ohayon


Response:

Marsha Ohayon, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/05/2017

Apex, NC

Review:

First class operation all around. Five star company.

Richard Cerezola


Response:

Richard Cerezola, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/03/2017

Clayton, NC

Review:

EXCELLENT SERVICE. THE TECHNICIAN ARRIVED ON TIME AND THE REPAIR WAS MADE QUICKLY. VERY PLEASED WITH THE DOORS AND THE SERVICE.

Denise/charles Pilkington


Response:

Denise & Charles Pilkington, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

04/26/2017

Apex, NC

Review:

Great workmanship.

George Adamik


Response:

George Adamik, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

04/19/2017

Fuquay Varina, NC

Review:

The service was excellent. Your technician was professional.

Jody Swenson


Response:

Jody Swenson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 27656 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Raleigh, Durham, Cary, Chapel Hill (919) 323-8220 444 Reviews

Precision Door Service of The Triangle

For this location's local site visit:

This location is owned and operated by:
Michelle Cromwell

Precision Door Service of The Triangle

400 Dominion Drive
Morrisville NC, 27560
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