Precision Garage Door of The Triad

Has Received 6 Reviews in:

Summerfield

Average Rating: 4.33


Garage Door Repair

11/21/2016

Summerfield, NC

Review:

We have had excellent service provided by Precision previously. After arranging an appointment, Scott contacted me about coming earlier and arrived on time. He was very courteous and was open to discuss issues with our doors. After inspection, he provided alternatives (without being "pushy") and we discussed the options. He completed the service and payment was facilitated with an electronic receipt. I would rate the whole service as a 5. We will definitely contact Precision again. (The service provided is not included in the "Service Performed" drop-down menu below)

Les Glasgow


Response:

Les Glasgow, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

11/05/2016

Summerfield, NC

Review:

Very quick response time to our call. Repair was fast and technician was friendly and knowledgeable. Would recommend for repair service.

George Roberts


Response:

George Roberts, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

11/03/2016

Summerfield, NC

Review:

Excellent Service from the technician. On time, helpful, polite. Five Stars

Geraldine Stokes


Response:

Mike Stokes, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Springs

Broken Garage Door Spring Repair

07/25/2016

Summerfield, NC

Review:

The service tech, Josh, was nice and efficient, and came out the same day, but the cost of the service was 2x what we expected for a broken garage door spring. Many of our neighbors had used Precision for various repairs, and had indicated they were reasonably priced, but we feel we were gouged with a quote of over $400 to replace 2 springs, and then we agreed to replace the pipe, rollers, pullies, and cables, which cost over $600 ($700 less $100 with a coupon), even though we realize now there was no indication they needed to be replaced. Since they wouldn't provide a quote in advance, and charged a $75 fee to come out, we felt it was too late to question the quote once the tech was at our house, and we had a garage door that was inoperable on a Friday. The service took Josh less than 45 min. and ended up costing way more than we expected, and after talking to neighbors and looking up other service providers, the cost was excessive. I would not recommend Precision to my friends or neighbors, and would highly recommend advanced quotes for the service, and if a company won't provide an estimated cost range, then suggest trying a different company.

Lisa M.


Response:

Lisa - Thank you for taking the time to review your experience with Precision. We only install long life parts. Typically they are slightly more expensive. We also provided options to overhaul your door due to its age along with multiple worn parts. Your door now has a lifetime warranty. We appreciate your patience and apologize for any poor communication related to our pricing.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

05/17/2016

Summerfield, NC

Review:

You have an outstanding technician. He is extremely nice and we feel comfortable when he is here working. Scott Lowder has come to our home before and he was the same then. You have a good person working for you.

Hoyt Ross


Response:

Hoyt Ross, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Scott.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

01/02/2016

Summerfield, NC

Review:

Technician was very knowledgeable and courteous. Did a good job of explaining options and cost for each.

Tyrone Herron


Response:

Tyrone Herron, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 26795 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Greensboro, High Point, Winston-Salem Area (336) 275-9707 445 Reviews

Precision Door Service of The Triad

For this location's local site visit:

This location is owned and operated by:
Michelle Cromwell

Precision Door Service of The Triad

7341 W. Friendly Ave Suite K
Greensboro NC, 27410
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