Precision Garage Door of Westchester
Has Received 11 Reviews in:
West Harrison
Average Rating: 4.64
Garage Door Repair
West Harrison, NY
Two comments regarding today's service experience. 1. Positive: The gentleman who came to my house, Jeffrey Barrales, was the epitome of professionalism. He was knowledgeable, respectful, kind, extremely friendly, patient and informative. You have a client service gem in Jeffrey. 2. Negative: I have a Genie garage door system. When I called your company for the service appointment, I was not asked for the name of my garage door so that I could be advised that replacement parts for a Genie were extremely limited if even that. While Jeffrey was able to provide an overall check (a very thorough job), the Genie part(s) that I would need to solve the problem (safety reverse not working) were not something your company carries. If I had chosen to proceed, I would have had to incur a much greater expect by replacing the entire unit with the brand your company carries. I rechecked your website and couldn't find any reference to your product focus. Even if I missed it, I respectfully state that the approach is rather disingenuous.
Michele Bond
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
West Harrison, NY
Hello, My door was installed around 8 or 9 years ago by Precision but has never been quite right. I think the original technician cut corners. "Finally" you sent me someone that knew how to fix it right! Mike was absolutely the most professional and knowledgeable technician ever sent to repair our door and in the future he will always be the one requested. Great asset to you business. Thanks Mike!
John Monaco
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
West Harrison, NY
Absolutely 5 stars. I was extremely impressed by the level of service that I received. The technician thoroughly informed me of exactly what the issue was and how it needed to be fixed. Overall It was Gold-star service. I would definitely recommend precision door to my neighbors, Friends and family members.
Indira Mahadeo
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
West Harrison, NY
5 Star service provided by Leonardo. He was very polite, prompt, provided complete explanation of repair required, and performed the repair in a prompt timely manner. An excellent repair rep for Precision.
Ronald Spiconardi
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
West Harrison, NY
Francisco was my tech guy today and he was beyond great. He was very professional and knew his products. He was also very friendly. I decided to purchase additional system because of his sales pitch as well as his service. His service was excellent!
Shingo Hase
Response:
Shingo Hase, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Francisco.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
West Harrison, NY
Brian was able to explain how the broken spring had led to damage throughout the entire garage door opener. I would have never known any of that. Quick and professional installation.
Dane
Response:
Dane, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Garage Door Opener Install
West Harrison, NY
Francesco was very professional, informative and patiently answered all my questions.
Eileen Caraballo
Response:
Eileen Caraballo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Francisco.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
West Harrison, NY
Ricardo came to give us an estimate even though he could not reach us by phone. He was polite, punctual, knowledgeable and helpful. He answered all my questions and we look forward to having our door installed by Precision.
Nancy G
Response:
Nancy G, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Ricardo.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
West Harrison, NY
This is my second experience with Precision Door, I was totally satisfied both times. Francisco Taveras was prompt, efficient and explained what needed to be done. He was polite and personable. I have already recommended Precision to a neighbor.
Claire Keenan
Response:
Claire Keenan, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
West Harrison, NY
The deal on Angie's List prompted me to get the garage door tune-up. Your technician, Francisco Taveras, was very professional and courteous. He explained some issues to me and I am satisfied with the service performed.
Rose Bova
Response:
Rose Bova, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Francisco and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
West Harrison, NY
My technicians were great! Courteous, professional and very efficient. Five star!!!!
Emily Puntillo
Response:
Emily Puntillo, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 102,722 Reviews
For this location's local site visit:
This location is owned and operated by:
Doug Bencsko
Precision Overhead Garage Door Service
628 Waverly Ave Unit CMamaroneck NY, 10543 License: WC-19601-H07
