Precision Garage Door of Long Island

Has Received 5 Reviews in:

Roslyn

Average Rating: 4.20


Broken Garage Door Spring Repair

03/24/2018

Roslyn, NY

Review:

Poor experience. Young tech, showed him broken spring, within minutes he told me to change both springs, change the mechanism between the springs, indicated cables were not good and suggested motor might be bad. Told him to chill on the up sell and let’s change 2 springs and dertmnine of center piece between spring is still good. I then negotiated a lower price than he originally quoted. He went to truck only had one of the needed springs. He made several phone calls to a lead tech for guidance, then wanted to use two heavy springs, I said fine. Made another call and wanted to use two different strength springs, I said no good. I then told him to pack it up, he said ok and told me he won’t charge the $69.00 service fee, which I told him thanks, because after that experience I would not have paid such regardless. Young guy, trying to up sell, in experienced needing substantial guidance from other techs via phone. Pooooor experience.

Joseph Eletto

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

02/14/2018

Roslyn, NY

Review:

The tech was great--he arrived on time and dealt with the problem quickly and competently. Great service and I will be sure to use your services again when and if required.

Gary Fiebert


Response:

Gary Fiebert, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

12/14/2017

Roslyn, NY

Review:

Very professional, knowledgeable employee.

Neal Schweber


Response:

Neal Schweber, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

05/31/2017

Roslyn, NY

Review:

A very professional and great job by the technician

Pavel Tchigirinski


Response:

Pavel Tchigirinski, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

02/05/2017

Roslyn, NY

Review:

I am very pleased from beginning to end. My garage door broke late last night. I called Precision on an early Sunday morning. They were understanding and sent a tech in a few hours to help me. Tim Obrien was knowledgeable, efficient and genuinely nice. He completed the job in a timely fashion and explained all my options while he worked. I would highly recommend Precision and Tim. Great experience!

Bradley Cohen


Response:

Bradley Cohen, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Our Average Rating

With 38604 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Doug

Precision Door Service

32 Newtown Plaza
Plainview NY, 11803
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