Precision Garage Door of Long Island

Has Received 7 Reviews in:

Merrick

Average Rating: 5.00


Garage Door Repair

08/12/2017

Merrick, NY

Review:

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Michael Landman


Response:

Michael Landman, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

07/30/2017

Merrick, NY

Review:

Minor adjustment to a prior service which was covered under warranty. Tech, Joe, called prior to arrival to confirm time. Arrived promptly and was very knowledgeable and polite. Very happy with the service.

Lou D'Ambrosio


Response:

Lou D'Ambrosio, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/15/2016

Merrick, NY

Review:

Small problem developed after larger service call back in May. Tim came down within the appointment window and had the problem fixed within 15-20 minutes. No charge. Very professional and reliable company

Craig Weiner


Response:

Craig Weiner, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

06/08/2016

Merrick, NY

Review:

We were going to postpone installation due to out of town commitments and the local Manager called us back and said he would fit us in. The installers were terrific, personable and knowledgeable. Great job, thank you.

Bill OConnell


Response:

Bill - We are so glad that we could re arrange our schedule to get get your door installed before your travels. Our goal is 100% customer satisfaction. We appreciate your business and will look forward to serving you in the near future if needed.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/07/2016

Merrick, NY

Review:

I saw your ad on FB and thought that a" $29.00 tune-up" for my garage door would be worth it. However, after observing the technician due a simple spray of moving parts with a silicone based formula ( which I could have bought for $10.00 to 20.00 dollars on line.) and look at the springs, open and close the door.$31.00 dollars later I fell it was not worth it. When contemplating what I suspect is the real reason for your $29.00 offer. It was just to give me estimates of extra business for your company. I had explained to the technician that I thought he would open up the gear box and atleast inspect that. (Which was the reason for my making the appointment on the first place). I had a problem in the past and was hoping that he would tell me if the problem was going to return. I felt that the things he did should have been free of charge, since it appears to me that the only reason this $29.00 special is being offered is to hand the customer an estimate for future work, By the way the estimates where in the range of $500.00 to 1,500.00 Quite expensive if you ask me. when its all said and done your company wins either way, if I don't do the work you make & $31.00 and if I do you make more business. For what was done it could have been done for free, just saying Felt rip-off.

J.c. Vargas


Response:

Thank you for taking the time to respond to our request for a review. We appreciate you sharing your experiences. Our tune ups are to lubricate, tighten, adjust and inspect your door. Often times, the inspection uncovers worn parts that will cause problems in the future. Out technicians are trained to provide a full disclosure of their findings to you. Our techs use the highest quality part in the industry to provide lifelong solutions to our customers. I apologize that you took it as a sales pitch.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

02/09/2016

Merrick, NY

Review:

When a cable snapped at night, leaving the garage door askew, frozen and partially open position, I called to schedule service for the next morning. The technician called the next morning, and made me his first stop. He was courteous, polite, and explained things clearly. He gave his assessment, and then performed the needed repair quickly.

Kenneth Gartner


Response:

Kenneth Gartner, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Cables

Broken Garage Door Spring Repair

10/04/2015

Merrick, NY

Review:

I found about Precision from the internet. I called because the ad stated that they provide 24/7 service. I called on Saturday afternoon & the showed up on Sunday. They arrived as scheduled. They were professional and courteous. Tim the service tech. was friendly, knowledgeable and informative. I would proudly recommend your company to anybody that needs your services. Than You.

Marc Stewart


Response:

Marc Stewart, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Our Average Rating

With 28915 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

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Nassau County (516) 699-2600 171 Reviews
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Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Doug

Precision Door Service

32 Newtown Plaza
Plainview NY, 11803
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