PRECISION GARAGE DOOR SERVICE OF BUFFALO

I wish I would go with someone different. Take your business to a better local companies who stand behind their words. Terrible customer service. Placed order in August 8th, showing on invoice lead time 4-6 weeks, after making payment they tell me the door will come in 12 weeks. After contacting them in beginning of November they told me end of November. They have been playing this game and now last day of November, and the door is not installed the call me and saying mid December. What a company i wish I will place zero stars for the kind of service. There are many garage door companies and they will be happy to take her business. Not like those big franchise companies they just want your money but all you get just promises.

Juliya

Phil came out to give us an estimate and repaired a spring long enough for Precision to install the new door. He was personable and gave us all options. Mike, the installer was very knowledgeable and reviewed everything with us and we feel very confident. We chose Precision for two reasons. We saw the coupon in our mailer and a friend also had their door replaced and are happy!

Marlyne

Technician was very knowledgeable,friendly and went above and beyond during installation

Daniel Parris

I think as a whole I am very pleased with the new door that was installed. The technician was courteous and professional. I was unhappy that someone was smoking in my garage and there were cigarette butts left in driveway. Not a big deal but unprofessional. I also thought they could have swept up a little but area was cleaned up. My biggest issue was that they reused the wiring from my original opener they was 20+ years old. Would have expected those to be replaced since I was paying for it. Lastly… I will call service but the chain on opener seems to be loosening. It is getting louder than after it was installed.

FRED HASSEN

Great, quick service. The team seems very knowledgeable. They are trying to make things easier for me as a person and as a business.

East Pier Marina

Travis was very professional, gave me a short tutorial on maintenance of my garage door, and cleaned up all messes, and took away. It was a pleasure doing business with the Percision people in West Seneca, NY!

Thomas Mohring

Great experience Michael P did a great job was there early and got done fast door is perfect they did a great job

Jonathan Insinna

Very quick and professional service. Everything was explained along with various options. Would highly recommend this firm to my friends and relatives.

Bonnie Brown

Thank you very much! I called Precision due to the fact they were well reviewed online. A gentleman stopped buy w/in the hour to give an estimate and he was able to explain everything to me, and I got a new garage door opener 3 days later. I also was able to get a package deal, a discount off my opener, and the assurance I have some of the best equipment out there that will last for many years. I calculated the cost of what I saved in the long run $1300! I'll take that. The man was very nice, didn't pressure me to buy anything, explained the cost differences, and even adjusted his installation because the previous opener was installed incorrectly. The new opener is insanely nice and I am very happy with it. He saved me so much money and the disaster of the old opener failing and trapping my car inside. Thank you very much!

Donna Wood

We came home from a bike ride, amongst this terrible pandemic, and the cables snapped on both sides of our garage door! We called Precision and they were here on the job within 24 hours! Eric was professional, knew to use social distancing, and did a fantastic job! Thank you so much for the quick, great, job!! We really appreciated it!!

Michael &Tracey Kujawa

Our door died late at night. I called Precision at 10 to 7 AM. They answered the phone!! By 10 AM our door was fixed and I made my 11 AM appt. The technician was professional and informative about the repair and Precision. We knew we were going to replace our door and opener. When they said they would apply the repair cost towards the purchase, the decision was easy. We bought an insulated door and opener and are impressed with the door's thermal quality and the quietness of the opener. We are really impressed with this company and it's culture.

David Feickert

Been with you guys for years. Thought your service tech did a great job.

Michael Burke

Very disappointed with the installer Joe Calato he was disrespectful to my home and has poor work quality. They had to have the manager come and fix everything the right way and he was here 3hrs. The install of the new door should have taken 4hrs. we were told by them. Total hrs they worked on this job was 11hrs. Very disappointed!

Joshua Licht

Jesse arrived promptly to replace a broken spring on a heavy 10 year old wood door. I decided to take the package to rebuild two of our doors. Rollers, springs, cables, pulleys, etc. after Jesse explained the difference in the original materials and superior materials offered by Precision. Gaining a 10 year warranty was also an important factor. Jesse was incredibly efficient and skilled and now there is a tremendous difference in the operation of the doors. Smooth, quiet and balanced so that the opener motors are less stressed. I plan to do the rebuild on the third door soon as it is not used as often as the other two. Great job and great service.

Blaine Jorg

Awesome reviews on the web. This was the second time Precision has been here. The first time the door itself was repaired and my husband said he was okay with just that and sent the repair guy on his way. ????????????????!!! I knew we needed a new opener and in the meantime, any murdering lunatic could have come into our home 24/7, through the unsecured garage door! Mario installed the new opener and he is awesome. What a nice man and he did a great job!

Lynn Usewicz

Bob replaced all parts needed. He explained everything and it works great now. Company answered phone and sent out technician in great time. It was my daughters garage but I was there and I understood what he did and answered all questions. I will use them at my house if needed and recommend to my friends.

Barbara Adamczyk

Service tech was knowledgeable and answered all my questions. He was also right on time.

Ronald Fowler

When every other garage door company I called in WNY could not make a service call for 1-2 weeks, precision was at my door the next morning. No pressure from Mike H, just honest answers and great service. Had a garage door opener acting up and ended up replacing it, same day, with a new belt drive, wifi battery backup model. Completely satisified with precision garage door!

S Ward

I am absolutely overwhelmed with my new garage door and opener! The installation only took a few hours and they cleaned up so well I wouldn't even know they had been here. I will recommend Precision Door to everyone! Thank you

Barbara Lipps

The first tech you sent out I did not like. It has come to my attention that he no longer works for you. He left with me finishing the job myself. This time you sent Mario. He was very professional. He took care of the problem right away. It is a tech like that that will keep me coming back. Thank you.

Sal Caci

Bob Dressler preformed a spring replacement and hardware rebuild. He service was great, he provided me with all the background I required and provided me with a number of options on the types of parts to use. The repair was completed timely was a quality repair. Bob did a great job.

Douglas Saurer

Our technician, Mike H., was very professional, thorough and friendly. He took time to explain the required repairs and suggested additional replacements to avoid another service call. Would definitely contact Precision Gargae Door for service if needed.

Art Keller

Service guy, Michael Holbok, came to the house the same day I called and had the spring and bearings replaced in a short period of time. Great service and timely. Couldn't ask for anything more.

Scott Kowalewski

5 star. Called in the morning and a Precision technician was at our home the same afternoon. He was professional and thorough in his explanation of overhead garage door installation. No service was performed at this time - only quote for replacement. Hope installation goes as well as this visit.

Kayla Birch

I give Mike H. 10 stars out of 5!! Mike was very polite, friendly and very knowledgeable about everything! He explained to me everything that needed to be done, but still worked within my budget. He was prompt and got the job done in a very timely matter!! I would Highly recommend Mike H. to all my friends and family!! I will definitely request him if i can the next time i need garage door services. THANK YOU SO VERY MUCH!!

Katie Rost

great job

Chris King

Chris King, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Had a great experience with Precision Door from the estimate to the installation, everyone I spoke to washed professional and knowledgeable. Thank you.

Mike Brown

Mike Brown, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. 

The Precision Team

The job went well and the door is working great. Our tech. was polite knowledgeable and did a great job. I would call again if needed

Charles Barone

Charles Barone, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

I saw your add on the internet and read the reviews. A complete system was installed, springs, opener, and more. The installer named Mark was punctual,did a clean job,very informative,and removed all garbage. I was very satisfied and took the lifetime warranty option. Highly recommend this firm and give it 5 stars.

Helmut Warzecha

Helmut Warzecha, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Knowledgeable, fast and thorough. Completely satisfied!

Michael Teston

Michael Teston, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team