Precision Garage Door of South New Jersey

Has Received 2 Reviews in:

Surf City

Average Rating: 3.00


Garage Door Opener Install

02/12/2017

Surf City, NJ

Review:

Excellent job!! I had prior work done on other doors and always greatly satisfied.

Javier & judy Garcia


Response:

Javier & Judy Garcia, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

07/10/2016

Surf City, NJ

Review:

On Thursday, I spent over $1,500 to have a garage door opener installed. After the installer left, I picked up over 25 small horseshoe type nails that were scattered throughout the garage floor. This is a beach house where both kids and adults are frequently in the garage bare footed. I hope I found all of them and don't end up with one of them being stuck in someone's foot. On Friday, when I went to open the garage door, it did not work. I called and was told that no one could come, unless I paid additional money to have them come on Sunday. I called again on Saturday and waited around for hours for a technician to arrive who changed the the door control. I specifically asked for the wire to be replaced from the garage opener to the door control since the wire that was being used is approximately 50 years old, has been spliced, and most likely is the problem. I was told that a new wire was not needed and that it was common practice not to put one in. One hour after the technician left, I tried to open the garage door and could not do so. Why two different technicians wouldn't take less than five minutes to run a $2 piece of wire after I paid over $1,500 is beyond me. I immediately called and was told that I could have someone come back right away, but it would cost me $199 to have that happen. If I could give 0 stars, I would do so. I have no idea how long it will take to get this resolved, but if I could get my money back, I would do so and find a more professional installer.

Tom Meyers


Response:

Tom - Thanks for your honest opinion of our recent installation. While we strive for complete customer satisfaction, occasionally we stump our toe. We regret that we did not handle your installation in a more stellar manner. We appreciate your business ans look forward to serving you in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Our Average Rating

With 28852 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Burlington County (856) 681-0900 55 Reviews
Mercer County (609) 503-7638 29 Reviews
Middlesex County (908) 858-5766 86 Reviews
Monmouth County (732) 274-0440 147 Reviews
Ocean County (732) 573-6315 114 Reviews

Precision Door Service of South New Jersey

For this location's local site visit:

This location is owned and operated by:
Steve Skaflestad

Precision Door Service of South New Jersey

440 Herbertsville Road
Brick NJ, 08724
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