Precision Garage Door of Kansas City

Has Received 1 Review in:

Excelsior Springs

Average Rating: 2.00


Garage Door Repair

08/10/2016

Excelsior Springs, MO

Review:

1. My installer ( Mike) did a great job inspecting and adjusting my garage door coil springs and cables He is very knowledgeable and has a very good worker/client rapport. The adjustments was done in a short time and hopefully, everything will continue to function as designed (five stars.) 2. I do have one problem with your company and that is your charge for the work that was done. Your "flat rate" of $150 plus the $69.95 is exorbitant at best. The time spent to do the actual job should determine the rate for repairs/adjustments etc.. Parts should be charged for, as determined by your company, to provide a fair margin of profit. Your technician did the work in a professional, timely manner and his knowledge re. garage doors is very good; but I would hesitate to call your company again-due to your high costs for repair/adjustment work. $150 is just not fair for a total of 35 minutes of actual labor. The charge is almost twice what I pay for auto repairs. $75 plus $69.95 for the job done would have been a fair price. Precision Door Service Company Charge Format: (2 stars) Please do not let this rating reflect on Mike's performance...he did a 5 star job!

Bruce Hobart


Response:

Bruce - Thank you for taking the time to review our services and pricing. We are glad that you got the opportunity to experience Mike. He is one of the best for sure. We regret that you were not pleased with our pricing structure. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We appreciate your business and will look forward to serving you in the future if the need arises.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 28914 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Precision Door Service of Kansas City

For this location's local site visit:

This location is owned and operated by:
Brian Hennings

Precision Door Service of Kansas City

5429 Blue Pkwy
Kansas City MO, 64130
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