PRECISION GARAGE DOOR SERVICE OF SAINT PAUL

From the Sales Team to the Installation Team and follow up, our experience with the Precision Team was above stellar! We would and will absolutely will recommend this team to neighbors who are considering a door upgrade. Very satisfied customer! Tom and Janine

Thomas Brown

I have to say I was very impressed with Precision Door Service. The online appointment booking was very user friendly! The communication via email and text was great. James was my technician today, he was very friendly, communicative and efficient! Thanks again James!

Sean Paulbick

Technician came out and looked at the garage opener and tried opening and closing and said that opener cannot be fix as it may be out dated. The unit still works its just opening too far up and closing too far down. The technician said I would need to purchase new openers and two options were given which were very very expensive and decided not to move forward. End up paying for the service call. Not a great experience.

Vang

We greatly appreciate the feedback you have given us so that we can serve you and other Precision Garage Door customers better. We are sorry to hear that you had this experience with us. Please be assured that we take your issue seriously. We appreciate that you allowed us to come back out to take another look at your situation and resolve your issue to your satisfaction. Thank you for helping us get better. You are the most valued part of what we do.

The Precision Team

Our service technician, Jim Nagaard, provided exceptional and prompt service for us, repairing damage to our garage door on a Saturday morning. He carefully and thoroughly explained what needed to be repaired and at the same time showed me what he was referencing. When he found that the door needed more work than he originally noticed, he immediately showed us and waited for our approval to go ahead with the additional work. He was very courteous, professional, informative and pleasant - I appreciated his smile! And it was evident that he enjoyed his work. Precision is very fortunate to have Jim working for them.

Terry Schwankl

Technician Patrick Rough did fantastic work to repair our door.

Dale Radermacher

When my garage door broke, I already knew to call Precision Garage Door Service from hearing their advertising on my favorite podcast. I was able to contact them via chat late at night, and was given an appointment already the next day, which was a Sunday. The technician was very knowledgeable and provided me with options. Everything was explained very well, and he was patient and answered all of my questions. He showed me each item he completed, and it was done very well and looks great. I did not need a new garage door this time, but it works like new. Very positive experience!

Kathleen B

Josh and Mitch did a great job installing our garage door. They were right on time and finished the job quickly. The garage door looks great and works perfectly! Thank you guys

Joseph Nessler

Quick and easy.

Brandon Vang

Zack and Mark did an excellent job on the installation and the door works great. They explained how the new system works and answered our questions right away. Our experience with Precision Garage Door from the initial appointment setup and diagnosis through installation was excellent. Thanks again.

Jeff Baillif

Chad did a great job in explaining what I needed and got it done in half an hour. I know this will last for many years. I also appreciated I could book a time on line over the weekend instead of waiting until Monday morning. They also give a senior discount and have quality parts. Chad was very pleasant and deserves a Swedish dessert. ;)

Sharon schroeder

Saw Precision's ad on TV many times. So, when my garage door malfunctioned, the first thing that came to my mind was Precision. Online scheduling was a breeze. I was able to book a slot within a few hours. The tech was very courteous. To my surprise - the tech told me that the spring could not be replaced, no company could do it. I have to convert the system to a completely different system for $1500. That didn't sound right to me. I called a different company in front of him and they said they can replace the spring for $350. I declined Precision's quote and had to pay the tech $85 for his service visit for the "upsell effort". Waited a couple more hours for the other company tech to come to replace the spring and fix my garage door like a charm in no time for a fraction of what I was quoted by Precision! Precision's approach of trying to upsell me a garage door system conversion was not honest. The tech tried hard to convince me that the expensive conversion was the only solution and sell me the product that I did not need to fix the garage door.

Mahbubur Khan

Thank you for taking the time to share your experience with us. We hate to hear that you didn’t feel our pricing or recommendation for a torsion conversion was appropriate on your service call. Your satisfaction is of utmost importance to us, and we apologize that we were unable to meet your expectations in this case. We would love to discuss the details of your service call further to offer a resolution that will make you happy. We will reach out shortly and we will be happy to help resolve the situation.

The Precision Team

Zach and Paul were great. They were professional, answered all my questions and provided tips and suggestions to keep my new garage door looking and running great. Zach and Paul should be recognized for their attention to detail, customer engagement and work ethic. Thank you, David

David Rodriguez

Thank you, Chad, for coming to fix the garage door problem and your great service!

Hyunki

The house we recently bought was old and hadn't been updated in quite a while, so we needed the works--2 new modern garage door openers, remotes and keypads. The technician was friendly, and clear in presenting our options (which were on the truck, so we could make a choice and get them put in immediately.) He was very efficient in installing the system! Clearly demonstrated the system to us. And we felt the price was very good. Would highly recommend!

Deborah Ellsworth

The service rep, Jameson Leach was on time, explained what he was doing and got the job done. Was very pleased when told by him that I did not need to replace the entire garage door. The total cost for repairs and parts, etc. was less than I had anticipated. I would highly recommend Precision Door Service and five stars ***** to Jameson. He is definitely an asset to your company.

Harvest Williams

Knowledgable, friendly technician. Excellent fast work. garage door works like new.

Guy Peterson

Teck was very friendly and helpful will definitely use precision again

William Menne

Wow just wow quick & courtesy! Two new garage door's installed and old one's removed they look and run great. I would highly recommend Precsion garage doors to all my family and friends.

Joel Mullett

1st class, professional service from the initial call to the punctual, courteous, hard working, knowledgeable technicians, Zac & Josh. I can't think of anybody else to call when I need help in the future.

James Snicker

Had a spring break on an overhead door. Called to set up an appointment, service tech Brian was out 2 hrs later. Rather than just replace spring and leave, it was refreshing to have an inspection that looked at common failure/wear points so the garage doors rans as intended. The inspection went well, garage doors in good condition, however suggested to install nylon rollers, which made the door much quieter- so we replace springs on another garage door, and rollers on the other 2 doors, as well as fine tuning adjustments, and lubrication- the doors seem to run so much smoother now.

R. Lutz

Mike and Paul were great! Very professional and friendly. I felt they were being very honest with me about the condition of my garage door. Precision Door Service, a name you can trust!

Jeanne Hill

These guys were great!!, came, installed a great new garage door opener in record Time!! Will be using again for rear garage door opener install

Jeanne Ackerman

Jamison did a great job, explained everything that was needed, and worked quickly.

Charles Leeder

Mike showed up on time and explained everything accurately. He finished the job quickly and professionally. I'm very pleased with the work done and the experience overall.

John Hanson

This is the second time I have had an excellent experience with Mike fixing my garage door. He was extremely knowledgeable, skilled, and respectful throughout the entire process. From the moment he arrived, he took the time to listen to my concerns and explain the issue in simple terms. He then proceeded to diagnose the problem quickly and accurately, fixing it in a timely and efficient manner. Throughout the entire process, he demonstrated a high level of respect towards me as a customer, answering all of my questions with patience and professionalism. I would highly recommend this technician to anyone in need of garage door repairs.

Desse Yitbarek

Very nice quality doors and install. Thanks Precision Door

Very Satisfied Customer

They came out right on time and did the work quickly!

David Segl

On time, great work ,fast work. A little more money then expected to pay.

Sandra Gibson for Mark Tan

Colton was very professional, quick and efficient. Explained his findings thoroughly. Felt the pricing was reasonable (less than I expected for the repairs). He got the job done quickly and walked me through the repairs. Completed the repair in negative temperatures with a positive attitude.

Christina Merritt

Came out next day. Did a comphrensive inspection and explained everything well. Gave estimates for both immediate needs vs may want to consider needs. Had repairs done within 1 1/2 hours from arrival. Very courteous and knowledgeable and took time to answer all my questions.

Beth S