Precision Garage Door of Saint Paul
Has Received 13 Reviews in:
Inver Grove Heights
Average Rating: 4.69
Broken Garage Door Spring Repair
Inver Grove Heights, MN
Saw Precision's ad on TV many times. So, when my garage door malfunctioned, the first thing that came to my mind was Precision. Online scheduling was a breeze. I was able to book a slot within a few hours. The tech was very courteous. To my surprise - the tech told me that the spring could not be replaced, no company could do it. I have to convert the system to a completely different system for $1500. That didn't sound right to me. I called a different company in front of him and they said they can replace the spring for $350. I declined Precision's quote and had to pay the tech $85 for his service visit for the "upsell effort". Waited a couple more hours for the other company tech to come to replace the spring and fix my garage door like a charm in no time for a fraction of what I was quoted by Precision! Precision's approach of trying to upsell me a garage door system conversion was not honest. The tech tried hard to convince me that the expensive conversion was the only solution and sell me the product that I did not need to fix the garage door.
Mahbubur Khan
Response:
Thank you for taking the time to share your experience with us. We hate to hear that you didn’t feel our pricing or recommendation for a torsion conversion was appropriate on your service call. Your satisfaction is of utmost importance to us, and we apologize that we were unable to meet your expectations in this case. We would love to discuss the details of your service call further to offer a resolution that will make you happy. We will reach out shortly and we will be happy to help resolve the situation.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Inver Grove Heights, MN
Great Service called and had new garage door opener the same day. Professional service. Recommend them for garage doors. We bought garage doors from them a couple of years ago. Same great service.
Norma Jean
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Inver Grove Heights, MN
Took care of my door right away and didn't charge extra for the weekend. MIKE is the gentleman that fixed our door and did a great job! Thank you so much for everything!
Jody Heilman
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Inver Grove Heights, MN
Alex was great. Very knowledgeable, friendly, and had great attention to detail. Only sold us what we needed and seemed very honest. Will be using Precision again. Thank you!
Vincent Schultz
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Inver Grove Heights, MN
Jonathan Zwart was my tech and he was fantastic. He did a great job, explaining what he was doing and how my garage was working. I'll call you for any future needs for repair or replacement. One hinge replaced and new rollers installed. Great company, returned my contact right away and set up repair time and date.
Michael Rowe
Service Provided:
Garage Door Repair
Product:
Rollers
Broken Garage Door Spring Repair
Inver Grove Heights, MN
Great service 5 star replace spring and other worn parts
Mike Dufour
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Inver Grove Heights, MN
Great servIce and top notch customer service!!! Thanks :)
Joey Clark
Service Provided:
Garage Door Repair
Product:
Opener
Broken Garage Door Spring Repair
Inver Grove Heights, MN
Jason was great! Fast, friendly, and my door is working and quiet.
Isaac
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Inver Grove Heights, MN
Our technician was very professional and prompt. The scheduling process was fast and accurate. Have used these guys before and will use again!
Joseph McWhorter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Inver Grove Heights, MN
Had a great visit from Tom, who provided me with an estimate for my new garage door, plus he went ahead and made sure my existing dented door became functional. All was done with a high degree of professionalism. I look forward to soon booking an appointment for installation of a new door. For now it’s just nice to be able to use the opener again, thanks to Tom.
Marsha Pittelkow
Response:
Marsha Pittelkow, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Tom and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Inver Grove Heights, MN
Prompt courteous service
Bruno Himmler
Response:
Bruno Himmler, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Inver Grove Heights, MN
We had a broken spring on our garage door and it was fixed and is working great. Appointment was made quickly. Technician was prompt, knowledgeable, and professional.
Joseph Mcwhorter
Response:
Joseph Mcwhorter, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Inver Grove Heights, MN
He did a good job I timely fashion
Cris Parker weappa
Response:
Cris Parker, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Craig & Erica Amundson
Precision Door Service
53 Woodlynn Ave, Suite CSt. Paul MN, 55117
