Precision Garage Door of Washington DC and Suburbs
Has Received 20 Reviews in:
Frederick
Average Rating: 4.90
Garage Door Repair
Frederick, MD
Tito was awesome. On time and got my door working better than ever.
Frank Bozzonetti
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Frederick, MD
My experience with Precision was amazing! Derrick was exceptionally knowledgeable and thoroughly explained everything. He and Walter, his helper-in-training, were very professional, courteous and went the extra mile to provide excellent service. They showed up the same day I called Precision, and fixed the problem(s) that same evening. I highly recommend!
Ann Laughlin
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Frederick, MD
Tyler was prompt, courteous and highly efficient. Options were explained before work began and estimates provided.
David Romer
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Frederick, MD
This morning (02/20/23) my wife heard a big bang upon closure of the driveway as we drove away. Upon return I tried to open the Garage door to see if something heavy fell in the Garage. That's when we found we could not open the door from the outside or the inside. I called over a friend to inspect. He suspected the door spring had broken. Upon inspection he confirmed the same and asked that I call a professional to repair it as it required specialty work. That's when I googled and called Precision Garage Door Sevice at 2408355130. Call was picked up promptly by Ms. Molly who scheduled a Technician named Derrick to repair our door between 1-5 PM with a call back from the Technician within 15 minutes. Derrick came over at 1:50 PM with a call at 1:37 PM. He was very knowledgeable, thorough, courteous and professional. He performed a 25 point inspection and provided me with 3 options for repair. I went with the "Best" option. He replaced the single spring with 2 springs, replaced the plastic wheels with Neoprene wheels, replaced the frailed cable, replaced some broken hinges and reinforced the door. He had the job done within an hour. It cost us $1,153.28 with a 3-Year warranty. He asked me to lubricate the springs generously with my WD40 and the hinges and bearings with a WD40 White Lithium Grease every 3-6 months or when the bearings get noisy. He left a can of a silicone grease for me to use on the bearings and hinges. All told I was more than satisfied with the work of Derrick. I recommend his and his Company's service.
Masrur Khan
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Frederick, MD
Derrick was courteous, thorough, and timely. Great job. Pete
Peter Levine
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Frederick, MD
Did a wonderful job.
T
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Frederick, MD
Although I didn't go with you guys for the representative you sent was incredibly professional and understanding.
John Wagstaff
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Frederick, MD
When our garage door stopped working (both springs had broken), I needed help fast. Found Precision through an online search and said "well... I'll just have to go with it. I need this fixed ASAP!". I could not have been more pleased. The entire experience was outstanding. The young lady assisting me on the scheduling call was courteous and answered every question I had. I was able to get a technician to come to my house in less than 24 hours. As soon as I hung up the phone on the scheduling call, I received an e-mail indicating that Anthony H would be the technician coming. The e-mail even included a link to his profile page and reviews from other customers. Anthony was early to the appointment, yet still called me when he was 15 minutes away to ensure that it was OK. He was extremely pleasant and explained everything with great detail, showing me where the problem was, and what needed to be changed. He also showed me which parts he would NOT need to change, as they were fine. I HIGHLY recommend Precision and Anthony H. You have added a new loyal customer. Thank You!
Carlos Slone
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Frederick, MD
We received 6 inches of snow this morning and Anthony the repair man still showed up at our house. Anthony was amazing!
Michael Kent
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Frederick, MD
Rick was great. He was friendly and answered all my questions in a very straightforward and objective way. He also finished the job quickly and my garage door works perfectly now. I’d definitely call him again.
Aldo Jacobo
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Frederick, MD
Great guy. Very informative.
Marie Roach
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Frederick, MD
Keith arrived as planned. He expertly and quickly replaced the springs and cable and lubricated all the hinges and wheels. A very good job at a reasonable price. Very happy with the result and cost.
Joseph Rigutto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Frederick, MD
The tech called before his arrival. He was very polite, thorough and explained everything beforehand. He completed the job quickly and the price was reasonable. My appointment was made on Saturday for Tuesday for the turnover time was quick as well. Scott called and set up the appointment for me, but I am the homeowner.
Billie Jo Joseph (homeowner)
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Frederick, MD
Keith was excellent. Expert in his field as well as extremely polite and respectful to this old lady! Very happy with the work.
Pat Bucher
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Frederick, MD
loved your service person. He was polite, confident and knew exactly what to do. I was happy that I was able to get an appointment the day after I called for help.
Betsy Van ness
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Frederick, MD
Keith was great. Knew his stuff. Friendly, personable guy. Great communication. Would ask for him again, if the need ever comes up again down the road.
Doug Ely
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Frederick, MD
We had an emergency situation with our garage door on a Saturday and Precision sent over a technician named Keith. Not only was he knowledgeable and presented us with all our options but he was courteous and professional as well. He had all the supplies / parts and tools on hand to complete and repair our door. Obviously repairing a garage door is not something one needs to do frequently and this was our first experience with Precision. We would not hesitate to recommend them highly to anyone who may need any type of service they provide. Should we need anything done in the future, we will definitely contact them.
William Rademacher
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Frederick, MD
I received great same day service on a replacement opener. Keith explained all the necessary details and was very professional. I highly recommend both Keith and Precision.
Jim Mcmahon
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Frederick, MD
Keith arrived on time. Looked things over and explained what needed to be done: spring and pulley replacements. He also sprayed all the moving parts with a silicone spray. Things are much quieter now. He explained the 5 year warranty.
Kenneth Beal
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Frederick, MD
Good service but extremely pricey!
Candice Camden
Response:
Candice Camden, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Brian Tindall
Precision Garage Doors, Inc.
License: MHIC 138079
