Precision Garage Door of Atlanta
Has Received 96 Reviews in:
Cumming
Average Rating: 4.84
Install Garage Doors
Cumming, GA
The techs were great, came installed 2 doors and operators in about 2 hours and answered all questions asked. Thanks for the great work.
Gary Branham
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Cumming, GA
Michael did a fantastic job explaining our problems, presenting solutions, and then fixing our garage doors. I feel he went above and beyond. He is personable, and a true asset to your team. I’ve used another company for years, but have found my new company with you guys.
James Pennington
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Cumming, GA
Fantastic service. JoJo showed up right on time, was extremely professional and knowledgeable, and fixed my opener quickly and skillfully. Superb experience, thank you very much.
Michael Hall
Response:
You are very welcome, thank you for trusting us with your business. Joe is a valued employee and we will share your kind words with him. If we can assist you in the future, please don't hesitate to call.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Cumming, GA
Great service. Very quick and no issues.
Michelle Toter
Response:
Thank you for your business and the five star review.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Cumming, GA
Repairman seemed more interested in replacing a slightly damaged door than repairing it. He had NO personality, either. I wouldn’t recommend you to anyone.
Shelby Kuzyk
Response:
Shelby, We are sorry for your bad experience. We will most definitely have a talk with the technician and discuss with him his demeanor and our procedure on explaining the customer's recommended options for repair vs. replacement. If you have the need for our service in the future, please call and we will send out a senior technician. Thank you in advance.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Cumming, GA
Professional, courteous and competent.
Maria Ohberg
Response:
Thank you for your business and the five star review, we appreciate it!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Cumming, GA
Excellent service. Very professional.
Erin Bell
Response:
Thank you for the five star review and for your business, we appreciate it!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Cumming, GA
I see your trucks on the highway each day. When my garage door broke, you were first on my mind
Michael Young
Response:
Thank you for your business, so glad we were able to help with your garage door needs.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Cumming, GA
Expert advice and communication with prompt professional service. Joe exceeded my expectations.
Jay Hughes
Response:
Thank you for the positive feedback, we appreciate your business and the five star review!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Cumming, GA
5 stars for quick reponse, the job done under 2 hours. 2 stars for the price Replace torsion spring and gargage motor. Paid $1790.53 with tax and discount. For Torsion spring replace cost $999.95 plus gargage motor $699.00 and $59.00 for one extra remote control and $100 discount.
Michael Tran
Response:
Michael - Thank you for taking the time to review of our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. It’s our goal is to fix a customer's garage door right so that our customers won’t have to worry about their door again for quite some time. We would agree that $999.95 would be a steep price to replace a torsion spring. In addition to your torsion springs, we also replaced your rollers, cables, drums, bearings and torsion tube. We certainly regret if our repair may have exceeded your anticipated budget and will look to this as a teaching opportunity for our technical team so that we will communicate better with our customers in the future. We hope you may rest a little easier knowing you have quality parts with a great warranty. Thank you for your business. We look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Cumming, GA
Garage door spring busted on a Sunday afternoon. Ed came during the expected time frame. He was so knowledgeable, friendly and kind! He did a great job and provided us with lots of information on maintenance, wear and tear items and his repairs. He was a pleasure to work with! The “Sunday fee” wasn’t great but that’s my kind of luck to have an issue on a Sunday!
Krissy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Cumming, GA
Garage door was making a noise in movement. Desired to have a safety check. Saw Precision ads on TV. Selected to use them due to schedule flexibility and customer service on phone. Two Technicians came out -- on time, professional appearance and manner. Frayed cables were brought to our attention, as well as possibly replacing rollers and springs due to age and improvements in products. Very satisfied. Would use again.
Dianne Dye
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Cumming, GA
DISHONEST! I will never recommend or do business with this company. My garage door would not shut unless I held down the opener but it would open fine. They tech said I needed a new motor b/c it was corroded and new spring system. My home was built 3 years ago. The cost was around $1k. I decided to go inside and call another company which said this did not sound right but for the same solution they would charge me nearly half. The other company came out today. They inspected the doors and found no corrosion and nothing wrong with the springs. The issue was the eyes were not lined up causing the door not to shut. Once they lined up the eyes the doors shut fine. Their charge was $45. It is sad that people would try to take advantage of people so they can make commission.
April Roberts
Response:
Thank you for bringing this matter to our attention. Any review good or bad helps us to improve our company and it's practices. We have launched an internal investigation into this matter and can assure you that appropriate action will be taken if we deem wrong doing on the technicians part. Precision Door runs over 15,000 service calls a year and continues to maintain a 4.9 Star rating over many different review platforms. I can only apologize that you obviously feel taken advantage of and want you to rest assured that no where in our organization will we allow any deception to be tolerated. If any monies were paid to Precision Door we will refund it immediately.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Cumming, GA
Excellent service!
James Massengale
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Cumming, GA
Shaun performed work on my garage door. They replaced the motor and did a very good job.
Satya Darla
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Cumming, GA
Excellent service today by Kevin. He arrived at the house with a friendly face and ready to engage to solve my small garage door "failure to shut problem". After a brief analysis, Kevin found the problem was a loose sensor wire and repaired it. After repairing my garage door problem, Kevin was very helpful in providing recommendations to keep my garage doors working effectively in the future. I will take his recommendations under advisement.
Charles- chuck Mays
Response:
Chuck Mays, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Cumming, GA
Great service!
Estevan Giraldo
Response:
Estevan Giraldo, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Cumming, GA
Our garage door opener suddenly stopped working, so I called Precision Door. I liked that they had an office located nearby and that they had multiple 5 star ratings. I usually form an opinion of a company as soon as I call the office and the schedulers at Precision Door were professional, polite and efficient. I was very impressed with the communication via e-mail, especially the appointment confirmation, and with the technicians' follow up by phone before arriving. The technician that came out was outstanding and the installation went smoothly. I wouldn't hesitate to call Precision Door for any garage door issues or questions.
Lauren Schultheiss
Response:
Lauren Schultheiss, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Cumming, GA
Excellent in and out repaired doors and made up grade, sounds and runs great
Rick East
Response:
Rick East, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Cumming, GA
Called for service to repair a broken spring. The serviceman tried to get me to replace every part other than the door. I did not appreciate the pressure sale pitch.
Charles Fetner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Cumming, GA
The work was done as scheduled at a competitive price. The installer helped program all devices and was very professional.
Steven White
Response:
Steven White, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Install Garage Doors
Cumming, GA
George did a fantastic job and went above and beyond with great service and a prompt, professional installation. He left my garage as clean as he found it. Wonderful experience and highly recommended
Kathy Genovese
Response:
Kathy Genovese, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Cumming, GA
We could not be more pleased with our new garage door opener installation. Our technician, Chase D., took his time explaining all of the opener models, answered our questions and was very professional and courteous. He clearly takes extreme pride in what he does. We will be requesting Chase again when we purchase new doors in the near future.
Erin G
Response:
Erin G, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Cumming, GA
Repairman was knowledgable and pleasant and did a great job He repaired doors and replaced rollers. Five stars
Carol Maret
Response:
Carol Maret, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Cumming, GA
Technician could not identify problem, which was an intermittent one and was not showing when he arrived. He checked it out, didn't charge for the visit, gave me his card (suspecting, I think, that the intermittent problem would soon reappear). When the problem reappeared the next day, he immediately scheduled for the following day, and replaced springs and opener mechanism. He was very pleasant and competent, helped me reprogram car remote, and properly reprogrammed inside pad and two remotes. The installation is working correctly and smoothly. My entire dealing with Precision was great.
John Dalton
Response:
John Dalton, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Cumming, GA
Excellent customer service great job fixing door so closes and ooens properly now.
Dana Benson
Response:
Dana Benson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Cumming, GA
For a company that provides both a product and service, you can't find any better. When I called Precision, they answered the phone. The service technician was dressed with a company shirt and khaki pants. He communicated well and fixed my garage door. Same day service also but not expected which was convenient.
Bill Force
Response:
Bill Force, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Cumming, GA
Back on February 22nd 2017 one of your tech came out and replace all the rollers on our garage door. They squeaked terribly. All fixed, all good. They started the noise again in May. I called and you came out the very next morning. All it needed was a little spray of lube. All fixed and no charge. You guys are great !
William and Muriel Winslow
Response:
William and Muriel Winslow, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Cumming, GA
Very professional from Kelly sale lady to the installer. Showed me how everything work. I wanted a quiet opener and that's what I got
Mickey Sparks
Response:
Mickey Sparks, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Cumming, GA
March 2017. We appreciate the prompt and professional repair service
Dodie Rozeboom
Response:
Dodie Rozeboom, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093