Precision Garage Door of Colorado

Has Received 162 Reviews in:

The Denver Metro Area Area

Average Rating: 4.81


Install Garage Doors

11/28/2017

Denver, CO

Review:

The overhead garage doors are nice and the install was good. However, my original garage doors had locks and could be opened from inside or outside. I was not aware that my new doors would come without a way to be locked or opened from the outside. My garage is less secure now than it was with the original doors. I am still waiting for this issue to be resolved and can only give a two star rating at this time.

Jeremy Bryan

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

11/22/2017

Denver, CO

Review:

I wanted to say a big thank you!! Bobby was our technician. He was very professional and sincerely courteous. He welcomed all of our questions and gave a thorough explanation to help us understand the necessity to replace our old hard ware. He overhauled our garage door in an efficient manner and before he came we could not open our garage. It was also much louder. It now operates quietly and I am very pleased with the overhaul. Bobby also included maintenance tips to increase the life of the parts. He encouraged me spray lithium grease on the track every Day Light Savings time. Every time I open the garage door I am thankful that Precision was God's choice for this job!! 5 stars easy!

Clinton Hawkins


Response:

Clinton Hawkins, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Bobby and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

11/18/2017

Denver, CO

Review:

Very helpful professional and competent. My garage door was falling. Tom found a temporary solution by fixing the door and came back to i nstall a new door.

Odon


Response:

Odon, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

11/14/2017

Commerce City, CO

Review:

Brilliant service. I forget our technicians name, but he was terrific and showed up within two hours of our initial call. Garage door is back and better than ever. Much appreciated :)

Ryan Madden


Response:

Ryan Madden, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/09/2017

Englewood, CO

Review:

After I had my service call, I received the email to give them a rating on their website. I started to write this review, but then stopped because I felt I owed them the opportunity to respond personally to my concerns. I called their customer service number and explained to them the problems. The lady I spoke with was pleasant, took my information, and told me that she would have the manager call me back. Since it has been three days since that call, with absolutely no response, I really have no option other than to express my concerns on their public web page. First the good - I appreciated that they could come out quickly to fix a broken spring. What I DIDN'T appreciate was that I wasn't told that there would be an extra $150 charge for a Sunday service call. (The service tech did tell me when he arrived - I just wasn't told that when I made the original call. I could have waited until Monday for the repair!) I allowed myself to be upsold by the workman who replaced all the door springs, rollers and bearings for a charge of $1,090.00, but when he was done, my opener (which was admittedly old) made a strange grinding noise. It had NEVER made this noise before. He said he didn't think that was a problem. But when he left, the door quit working completely when the grinding noise started. I called him back and he told me I needed a new opener. As I said, it was old, but it was working before he came out and never made that grinding noise. Could the opener have gone out coincidentally at the exact same time as my spring broke? The odds of that are astronomical. So I had to go out that night and buy a new opener and install it myself. Obviously, something happened that ruined the old opener. I was open to the possibility that it was just a bizarre coincidence, but the fact that I couldn't even get a call back tells me that they did something to destroy my existing equipment. I will never use this company again. Their customer service is EXTREMELY poor. There was no prior notification of a Sunday service charge and when I called to voice my concerns, the manager refused to even return my call.

Doug Dean


Response:

Doug - Thank you for reviewing our recent service call. We communicate diligently about emergency service calls and their costs. We have review our communication to insure that we spoke to you as well. We do not "up sell". We do inspect all aspect of every door and opener and make recommendations that will solve your problem as well as curb repairs in the future. We appreciate your business and will look forward to serving you in the future if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

11/03/2017

Denver, CO

Review:

Horrible service. They were two hours late. He came and looked at it for a minute and concluded I needed a whole need garage opener and wanted to charge me 700 dollars for a new one. When they aren’t even 700 dollars at Home Depot. Charged me 75 dollars just to look at it for a minute. Had another company have a look and fixed the problem in 5 minutes. Do not reccomend this company!

Hope Chavez

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

11/01/2017

Englewood, CO

Review:

OUTSTANDING service!!! I called Precision Door Service late on a Sunday afternoon and the repairman (Zach) was at my door at 9:15 the next morning. He took a look at everything, went back to his office site and was back at my home in LESS than an hour. My garage door was completely repaired by 12:30 (and it was really really bad....). Works perfectly and looks great. I cannot even begin to say thank you enough to Zach. GREAT JOB!

Ranell Powers


Response:

Ranell Powers, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

10/28/2017

Arvada, CO

Review:

He came earlier than scheduled but called before he came;the timing was great for us. He was efficient and congenial.

Marcia Lane


Response:

Marcia Lane, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

10/26/2017

Englewood, CO

Review:

Zach explained things well. I was charged $65 service fee instead of the $49 quoted. Second your price for a new unit with installation was $600 and I checked with some of your competitors and they would charge a little over $400 with a 10% senior discount. Can you help?

Ron Lombardo

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

10/26/2017

Denver, CO

Review:

Despite their claims, they will not be putting powder coated springs on your garage door if you live in Denver. You also will not get a lifetime warranty unless you sign up to their complete overhaul. Of course, they tell you this after they've completed the install, despite having promised the exact opposite when the appointment was booked. They then tried to rectify their lies by offering me $100 off.

Greg in Denver

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

10/18/2017

Denver, CO

Review:

The technician was unable to fix the broken spring on my mother's garage door. Consequently, my husband was able to come up with a solution to fix the broken spring a few days later. I realize that the garage door might have been older and your technicians are not trained to fix these types. However, this should have been screened by the appointment setter.

Anne Mcfarland

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

09/30/2017

Denver, CO

Review:

Responded immediately, showed up right on time and replaced broken springs

Susanne Draper


Response:

Susanne Draper, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

09/29/2017

Erie, CO

Review:

I have used this company before for my garage door repair and they are prompt and professional. I will use this company in the future and will definitely recommend to my friends and family. The tecnician came before the scheduled time and finished it fast and he is the best.

Karma Chukie


Response:

Karma Chukie, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Install Garage Doors

Product:

Cables

Garage Door Opener Repair

09/21/2017

Englewood, CO

Review:

We had trouble with our door opening system. Zack was very professional, showed up at the time promised, quickly assessed and resolved the issue and was on his way. I highly recommend Precision.

Jeff C.


Response:

Jeff C, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

09/18/2017

Denver, CO

Review:

Called in, went to the Auto Attendant, call was answered right away. Scheduled a repair visit, same day (On Sunday), and the field tech was on time, repaired and was out in no time. Very good experience, Bobby was great, friendly and fast. I would recommend Precision Garage Door to my neighbors.

Mark Wilkins


Response:

Mark Wilkins, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

09/16/2017

Broomfield, CO

Review:

Tom was terrific. He explained everything he was doing.

Larry Foster


Response:

Larry Foster, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tom.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

09/07/2017

Louisville, CO

Review:

Technician was right on time and able to install new garage door openers and repair old garage door parts that afternoon. It was a great experience working with them!

Camille


Response:

Camille, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

08/25/2017

Denver, CO

Review:

They were able to come right out and get everything evaluated and replaced in only about an hour! Great service and my door is much quieter than it ever has been! Thanks guys.

Tavis Aitken


Response:

Tavis Aitken, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/15/2017

Franktown, CO

Review:

Greg did good work at a fair price. Well done.

Kenny Sargent


Response:

Kenny Sargent, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Greg and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/12/2017

Thornton, CO

Review:

Very fast and efficient - appreciate it!

Amy Methuselah


Response:

Amy Methuselah, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

08/04/2017

Firestone, CO

Review:

Tom arrived earlier than I expected. He called first to make sure it was okay. He gave me a fair assessment of what was going on and a cost. The new spring was attached and ready in 45 minutes. The convenience and quality of work was great. Probably could have gone the less expensive route he advised me of, but to have it done and with a warranty was great!

Tim Atkinson


Response:

Tim Atkinson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

07/11/2017

Denver, CO

Review:

Great quick service. We love our new opener!

Mason Williams


Response:

Mason Williams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

07/08/2017

Louisville, CO

Review:

Tom did a fantastic job. Thanks.

Catherine Lo


Response:

Catherine Lo, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Tom and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

07/08/2017

Denver, CO

Review:

He was prompt professional and provided options for my repair

Amber Harbin


Response:

Amber Harbin, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

06/28/2017

Louisville, CO

Review:

Simply the best.

Steve Kennedy


Response:

Steve Kennedy, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

06/27/2017

Denver, CO

Review:

Professional, courteous, timely, and quick!

Janet Sue


Response:

Janet Sue, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

06/06/2017

Louisville, CO

Review:

Tom the technician was great. He was friendly, courteous and did a great job. He was in & out quickly. He assessed the issue and corrected it in relatively a short time. I highly recommend Precision for your garage repairs.

Anthony Austin


Response:

Anthony Austin, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

06/02/2017

Arvada, CO

Review:

When faced with a broken garage door spring, I didn't know who to contact. Thankfully, the internet led me to Precision Garage Door, which based on prior reviews appeared to be the right choice. It was! Bobbi was professional, knowledgeable, and very hard working. We now have a functioning garage door that is working much better and quieter than it ever has.

Marc Williams


Response:

Marc Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Bobbi and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

05/27/2017

Arvada, CO

Review:

Very happy with service. Very professional and excellent service

Garrett Andersen


Response:

Garrett Andersen, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/22/2017

Frederick, CO

Review:

Thorough and efficient service.

James Kelley


Response:

James Kelley, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Our Average Rating

With 31554 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Boulder, Longmont (303) 800-5134 42 Reviews
Brighton (303) 242-8760 8 Reviews
Castle Rock, Parker (303) 847-4050 33 Reviews
Central Denver, Aurora, Montabello, DIA (303) 223-1890 38 Reviews
Denver Metro Area (303) 974-7400 162 Reviews
Evergreen (303) 416-6450 4 Reviews
Lakewood, Golden, Wheat Ridge, Morrison (303) 225-3399 5 Reviews
Littleton, Englewood, Centennial, Highlands Ranch (303) 607-5909 60 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Missi Flenner

Precision Door Service

7302 S Alton Way, #4E
Centennial CO, 80112
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