Precision Garage Door of Simi Valley

Has Received 18 Reviews in:

The Simi Valley Area

Average Rating: 4.39


Garage Door Repair

06/05/2017

Simi Valley, CA

Review:

Door was not repaired--Tech said it needed different springs. Springs were installed last year by another company and have been working fine. The company was called back and said they were fine. Left many messages to speak to a supervisor or manager and was NEVER called back! The last girl said the manager was driving back and was definitely given the message; other messages were left beforehand. Rafael from billing called twice and repeatedly said I did not call for the door to be fixed and that I paid for the work done. Ridiculous--$200 for a door that was left in the same broken condition as when he came. The other company repaired the problem tightening everything and performed cleaning and lubricating which is suppose to be included in Option 1.

dissatisfied customer

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

05/07/2017

Simi Valley, CA

Review:

local company picked out of internet service rates a 5 star rating we thought the price was a little high

Steve Thomson


Response:

Steve Thomson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

04/26/2017

Simi Valley, CA

Review:

They came during the window quoted, they did a great job, cleaned up, very pleasant. Great experience

Dwight Odland


Response:

Dwight Odland, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

04/01/2017

Simi Valley, CA

Review:

When I called I explained what I needed, a two button remote for a gate and a garage door. When the service man showed up he said he could not do that but still wanted $ 29.99 for showing up. Maybe your sales person could actually listen to what I was saying. I am very disappointed

Matt Wong


Response:

Matt - Thank you for reviewing our recent service. We regret that we didn't have acess to your gate. We hate that your HOA will not grant us access to serve you and that they require us to conduct any reprogramming through them. We'd be happy to serve you if we could.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

03/11/2017

Simi Valley, CA

Review:

Thank you for sending Victor. He was professional, respectful, prompt and did a great job.

Lee Shapiro


Response:

Lee Shapiro, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Victor and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

02/27/2017

Simi Valley, CA

Review:

Victor just came out to give us an estimate and we were highly impressed. He was courteous and explained everything that needs to be done. We are still in the decision-making process but Precision is at the top of our list. Great experience thus far!

Kat M


Response:

Kat M, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

02/01/2017

Simi Valley, CA

Review:

Russ came out the same day I called for service and had my garage door fixed within 30 minutes! Very impressed with Precision Garage Door! I will always use them for all of my garage door needs in the future!

Tamie Holder


Response:

Tamie Holder, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

12/20/2016

Simi Valley, CA

Review:

Wanted to support Simi Valley business. Victor was great to work with.

Rick Corradini


Response:

Rick Corradini, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

06/10/2016

Simi Valley, CA

Review:

5 star rating!! Doors are beautiful and the garage door opener is amazing. You can not even hear the door go up or down. The two men that installed it were awesome.. Your company is lucky to have such professional people working for them. I would highly recommend your company to my friends and family.

Scott Safford


Response:

Scott Safford, Thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

05/14/2016

Simi Valley, CA

Review:

Mike is an absolute down to earth honest person. He installed my garage door spring three years ago. Mike did a service call today, and told us the spring is just as it should be. Thank you again for your honesty and great service. Sincerely, Dave and Randee Caudillo

David Caudillo


Response:

David Caudillo, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mike.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/12/2016

Simi Valley, CA

Review:

Great service! My technician arrived within the window we had agreed on and even called to let me know where he was beforehand. Very professional.

Tracy M


Response:

Tracy M, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

05/10/2016

Simi Valley, CA

Review:

I called to schedule an appointment. My garage door was derailed because my daughter ran into it. The damage was minimal. They were able to come the same day even though the situation was not an emergency. The technician was there for approximately 50 minutes if that. No parts were replaced. The charge was $275 for a job that took less than an hour. $275 for labor only. Even if they charged by the hour, $275 an hour?? That cost is outrageous! I called to complain and after actually having an argument with the customer service employee on the phone (what ever happened to listening to the customer?), the company begrudgingly gave me a $50 refund. Now I paid $225 for a job done in less than an hour with no parts replaced. Overcharged still!

Lulu Means


Response:

Lulu - Thanks for your honest opinion of your experience. We do provide free repair estimates before beginning any work and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. Our records also indicate that the technician was onsite for nearly 2 hours.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

05/01/2016

Simi Valley, CA

Review:

Trevor was very helpful, did the job as requested in a very short time, and showed me how to keep it running and where to lubricate. We used Precision Door Service many years ago, and will use them again.

Ida Sanamyan


Response:

Ida Sanamyan, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Trevor.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/20/2016

Simi Valley, CA

Review:

Mike gave me adequate time prior to showing up. Once here, he fixed the issue and once again I am very happy with the work and technician! Thank you

Lee Cole


Response:

Lee Cole, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

03/29/2016

Simi Valley, CA

Review:

This garage door opener was out of warranty but was covered by Precision at no cost to me. The technician arrived as scheduled and the work was done in a professional manner. I would recommend Precision to others.

Richard Olson


Response:

Richard Olson, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Install

01/12/2016

Simi Valley, CA

Review:

Excellent service - I will highly recommend Precision overhead garage door service. The Technician, Russ Trumpy, did a thorough inspection of all parts giving me his recommendations.

Christine Abbott


Response:

Christine Abbott, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

01/09/2016

Simi Valley, CA

Review:

Our technician was on time and very knowledgeable and personable, explaining everything in detail, making sure all our questions were answered. He completed the job in a timely manner and in 17 yrs our garage door has never worked so good. We are so happy we found Precision!

George Khan


Response:

George Khan, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

09/28/2015

Simi Valley, CA

Review:

I found Precision Door online and read the 5-star reviews and needed my mother's garage door opener repaired as soon as possible. The service from start to finish was tremendous and our service tech, David was excellent, courteous, informative and very helpful! I would recommend Precision Door without reservation!

Robb Hattem


Response:

Robb Hattem, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Springs

Our Average Rating

With 25939 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Calabasas (818) 741-3969 1 Reviews
Camarillo (805) 388-2141 10 Reviews
Canyon Country (661) 263-4894 7 Reviews
Encino, Sherman Oaks (818) 935-5390 12 Reviews
Moorpark (805) 529-3670 7 Reviews
Northridge, Tarzana (818) 428-1081 2 Reviews
Oak Park, Agoura Hills (818) 741-3976 9 Reviews
Oxnard (805) 728-1831 7 Reviews
Porter Ranch, Granada Hills (818) 485-2337 5 Reviews
Santa Barbara (805) 324-7277 7 Reviews
Simi Valley (805) 372-1079 18 Reviews
Stevenson Ranch (661) 381-1919 1 Reviews
Thousand Oaks, Newbury Park (805) 499-2296 16 Reviews
Valencia, Santa Clarita (661) 254-0044 4 Reviews
Ventura (805) 290-1301 13 Reviews
Woodland Hills, West Hills (818) 206-1182

Precision Overhead Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Chuck White

Precision Overhead Garage Door Service

Simi Valley
Area CA, 93062
License: 993555
Franchise Opportunities

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