Precision Garage Door of Simi Valley

Has Received 9 Reviews in:

The Oak Park, Agoura Hills Area

Average Rating: 4.22


Broken Garage Door Spring Repair

01/15/2017

Agoura Hills, CA

Review:

Victor was very courteous, friendly, and professional. He called ahead letting me know his eta. Once he arrived he gave me a fair price and completed the repairs in less than an hour. I appreciated him very much.

Randy Frans


Response:

Randy Frans, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Victor.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

09/18/2016

Agoura Hills, CA

Review:

A little pricey on the springs, although it did include installation (30-min). Installer did a great job (5 stars). Quick, pleasant, polite and efficient. Called in advance to let me know he was on his way. Props for service.

Paul Kutzin


Response:

Paul Kutzin, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

07/26/2016

Oak Park, CA

Review:

Your repair man could not identify why my garage door will not open or close when its control unit light is on. In that he still collected a service fee of $29.00 for not being able to identify what the issue is or attempting to replace the control board, I'm not happy that he collected the $29.00 and now I'm no better off than before his visit.

Joe Kishel


Response:

Joe - Than you for your honest review of our services. We apologize that we could not pinpoint the source of your intermittent problems with your opener. We tested the circuit board and found no fault. We appreciate your initial trust in us and hope that this instance does not tarnish the opportunity to serve you in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

07/05/2016

Oak Park, CA

Review:

Very happy with Precision's service. They were on time, pleasant, did not try to up-sell anything I did not need, and got the job done fast. I would recommend them!

Jennifer Gilbert


Response:

Jennifer Gilbert, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

12/22/2015

Oak Park, CA

Review:

The service was prompt and the serviceman was knowledgeable, professional, and friendly. This was 5 Star service! I highly recommend them.

Walter Damiani


Response:

Walter Damiani, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

12/02/2015

Agoura Hills, CA

Review:

This is our second service performed by Precision Doors and was a follow-up Annual Maintenance service. Technician Russ Trumpy called ahead and arrived an hour early. Russ checked every aspect of the garage door, performed a tune-up, complete lubrication and did minor adjustments. Russ is professional and efficient. Russ explained everything necessary and was very helpful. I appreciate Precision Doors excellent service from the initial phone call to the email we received after the job was completed. I highly recommend both Russ Trumpy and Precision Doors.

Nick Wahl


Response:

Customer Name, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/19/2015

Agoura Hills, CA

Review:

Jasmin was right away very reassuring when I called after-hours. Mike Bernhardt was knowledgable and I felt confident he would do the job right. Garage door works better than when we first installed it! Thanks for such a great team!!

M D


Response:

M D, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Jasmin & Mike.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Repair

10/14/2015

Agoura Hills, CA

Review:

Mike and his assistant were on-time, knowledgeable, friendly and offered suggestions for maintaining our garage door opener.

Jerry and Judy Rich


Response:

Jerry and Judy Rich, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mike.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Opener Repair

08/17/2015

Agoura Hills, CA

Review:

Precision Door installed our new garage opener in June 2013. Several months later, we had a power outage and when we pulled the release lever it broke,. We tied it back together and anytime we have a power outage, we have the same problem. The cord to the release lever kept breaking. This time, we called for service (the cord gets shorter and shorter each time it breaks) and asked for a new replacement cord. we were told by the technician, that there was no such replacement part and all we could keep doing was tying it together and get on a ladder, using a screwdriver to release the lever. We feel that you should either replace the cord or replace the unit. The technician told us that this was a design flaw in the unit and he has seen this happen several times. We paid $750.00 for this garage door opener, getting the top of the line(we were told) and we expect you to have the parts to replace the cord or make good on your product and replace the entire unit at your cost. We also had the top of our key pad outside the garage break off and was told the same thing by your technician: that there were no repacement part for that item either and that we would have to replace the entire unit. Again, you have failed us. Either you should replace parts or the units. We are very disatisfied with your products.

David Bern


Response:

David - We appreciate your patience with the issues you experienced with your garage door opener. Thanks for being flexible while we replaced the rail/boom and the external keypad under your warranty. We appreciate your business.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Our Average Rating

With 27855 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

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Woodland Hills, West Hills (818) 206-1182

Precision Overhead Garage Door Service

For this location's local site visit:

This location is owned and operated by:
Chuck White

Precision Overhead Garage Door Service

Simi Valley
Area CA, 93062
License: 993555
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