Precision Garage Door of San Francisco
Has Received 139 Reviews in:
The San Mateo Area
Average Rating: 4.87
Install Garage Doors
San Mateo, CA
Moses the installer was very thorough, professional and knowledgeable.
Dan Whelan
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Redwood City, CA
The technician arrived on time. He carefully inspected every inch of my garage door and discovered several worn and broken items. My door was close to an epic fail. He assessed and replaced all worn or broken parts and my garage door operates beautifully now. It was a total refurbishment. Well done!
Beth Browdy
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
San Mateo, CA
From the young lady on the phone to Mario who installed our new door motor everyone was kind and professional.
Joseph Tringali
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Redwood City, CA
Joel was great!! He was on time, knew what he was doing, explained everything to us as he worked, and did an awesome job. He explained why I needed a new opener mechanism in addition to the other correction work he told us we needed. He was right and after seeing the new door operate, I am very happy that I bought the new opener. Thanks for a job well done. FRED R BRINKOP
Fred Brinkop
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Belmont, CA
Very knowledgeable and professional customer service. I will use their services again
Greg Salmastlian
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
San Mateo, CA
Brandon was very professional. He checked out the problem and found not only the spring was broken, but the sprocket on the opener had sheared off from it's shaft. He worked non stop for 2-1/2 hrs to replace the spring and install a brand new garge door opener.
Eddy Wu
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
San Bruno, CA
I appreciate so much that the work was done on a SUNDAY! Mario was very knowledgeable and mentioned items that might need addressing in the future. They are Diamond Certified and it shows.
M Magtoto
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Redwood City, CA
Service professional was prompt, courteous, and competent. Problem was solved. I was somewhat surprised by the price of the remote control device.
Fred Berry
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Millbrae, CA
Service was very fast! - Mario explained the problem and fix our issue with our garage door! definitely, recomend end their services.
Salvador Acosta
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Redwood City, CA
Our doors, rails, motors, latches and more were in horrible shape but their expert folks got us all fixed up and modernized!
Eric Sachs
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Install
Redwood City, CA
Great service! Efficient and polite technician. Originally was only getting new remotes, but one garage door motor was failing. Technician had all the parts available on his truck to replace the entire motor drive in same day.
Jeff Spackman
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Redwood City, CA
This is not the first time I used your company's services. Because of my previous experience. which was excellent, I called for your services again. Your technicians are professionals, courteous and helpful. It took them no time to diagnose the problem, fix it and completed the job within half an hour. Please keep them in your employment. They are assets of your company.
Kul Sharma
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Millbrae, CA
Travis was very professional, courteous and good problem-solver. He resolved our gap and roller issues promptly. We appreciated he had all the needed materials and tools on his truck. We will always call Precision in the future.
Rebecca G
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
San Mateo, CA
When I made the appt. I was told the service charge would be $60.00, actual charge was $69.95. Gavin told me he did not know how to repair my Home Depot door & extensive replacement was the only option (when i made the appt. I was not asked what kind/brand the door was). Door is 8' x 7' while invoice says 16' x 7' (is pricing correct??). Door has no opener while invoice says " Lift Master." Door is 5 years old and seldom opened (no car has ever been in this garage). I am not a happy camper (kinda makes u wonder how u could have a 5 star average rating)?????
Victor Hebert
Response:
Hi Mr. Hebert, I just left you a VM. As I explain in my VM, we like to have happy customers, and felt rebating the $69.95, was the right thing to do. We thank you for choosing Precision Garage Door. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
San Bruno, CA
The representative was on time and secured the broken garage door so no one could access our garage from the outside. The representative was very cordial and knowledgeable.
Kendall Lee
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
San Mateo, CA
The technician was really good to explain my opinion and was very professional and he did outstanding job. My first time ever using the company but glad I call them . Thank you so much. Clarence Dickerson
Clarence Dickerson
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Redwood City, CA
I have always been delighted with the service from precision doors ,they are competent ,experienced and easy to work with.Brandon who helped me today went above and beyond my expectations,.So glad I found this company.
Gayle Morrison
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
San Bruno, CA
It costed me $49.99 just to have them come out and confirm what I thought the problem was, then decided to tell me they don't have parts and do Not service my brand "Guardian" . The part is only $50-$75. They Do Not screen the calls at the call center and ask what brand of motor you have so they can sell you a new one from them... Very disappointing, if my part is only about $75 why would I spend $900 on a whole new motor??? I don't feel like I should have had to pay the $49.99 to come out then since they don't even service my brand! I should have been asked what brand I have before making my appointment, it was a waste of my time and my money all for Nothing!! Although the technician was very pleasant and professional, overall, I am extremely disappointed!
Yolanda Bulnes
Response:
Hi Ms. Bulnes, I am sorry to hear about your customer experience. If you'd like to discuss further to see if there is any way to improve your experience, please feel free to reach out us @510-785-9195. Ask for Freddy. Hoping we get a chance to chat. Regards, Freddy Cespedes General Manager
The Precision Team
Comment:
Thank You for addressing my complaint, I was refunded the $49.99 promptly.
Yolanda Bulnes
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Redwood City, CA
Absolute diamond service. When I called I got a real live person, not some stupid menu. The operator said: between 8:00 A. M. and noon. The man was here at 10:15! The same technician who worked on my door before. He was terrific(James Walker). Yes, I did pay a high price, but when you get premier service what do you expect! Worth every penny. Do not call anyone else! Outstanding!
Bill Cervenka
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Belmont, CA
What a great experience! The salesman, Mike Munoz, was professional, courteous and knowledgeable. He went out of his way to get us the new garage door and opener and have it installed in record time. The installation team lead by Moses was amazing! They were pleasant, competent and incredibly efficient. I will recommend Precision Garage Doors to all. Thanks to all!
Bill Krueger
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Garage Door Opener Install
San Bruno, CA
Excellent Service. The technician took his time explaining how everything works and was extremely courteous. Second time we used your service and will continue if we need in the future, I would also tell friends who need repair service. Thank You
Raul Galindo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Redwood City, CA
My Technician Travis did a terrific job repairing my garage door. He not only repaired my door but also recommended potential pitfalls that we avoided by replacing things that were showing signs of future failure. Thank you Travis for your excellent customer service.
Michael Antosik
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Redwood City, CA
The service was prompt and the service was outstanding.
Lupe Gomez
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Foster City, CA
Same day service was important. Dispatcher Derek was very friendly, welcoming, informative, and straightforward in my evening call. He added extra notes to try to assure that the technician would hopefully be able to respond earlier the next day than the available 4 hour slot otherwise provided. The technician Tim did in fact show up at about 11am, which was great for my daily schedule. Discount offered in Yellow Pages ad was helpful. Tim was terrific. He diagnosed the problem, checked out the broken spring, made sure the door and door opener were working fine, and provided a clear description of the repairs needed and some options for service. We agreed on the desired course and he finished the work in about 40 minutes, well within the hour he initially estimated. He was personable, inspired confidence, knew his trade, and was very easy to deal with. I would use Precision again without hesitation. Great job overall.
Peter Bagatelos
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Mateo, CA
Great response. Awesome consultation. Appreciate the integrity and genuine care provided! Very satisfied.
Steve & kathy Schields
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Atherton, CA
Jerry arrived within 24 hours of our call for help. Power had gone out and we could not lift either of the garage doors for our cars to exit. Jerry explained the problems with a very thorough knowledge of what was wrong and of how each problem could be fixed. Very glad to know that we are now safe and have the support of the team at Precision. Many thanks to you, Jerry!
J F Douglass
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Belmont, CA
Jerry was amazing! We are so happy with his service. He was super knowledgeable and explained everything to me. I feel like I understand garage doors and garage openers much more now. Thank you so much!
Tiffany Obayashi
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Redwood City, CA
Nobody looks forward to having their garage door fixed, but Paul and Travis from Precision helped ease the pain by thoroughly explaining the different options available for repairing our garage door. They worked quickly and expertly as they removed the old system and installed the new one. Prior to leaving, they spent a good deal of time explaining the new Smart Garage Door system and despite the costly repair, we really felt like we got what we paid for. Appreciated their patience and expertise as they did their best to minimize any disruptions. Really Great experience working with Paul, Travis and Precision. Thank you
Sechler
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Install Garage Doors
San Mateo, CA
The Precision experience was solid, professional, and thorough from start to finish. The team kept me apprised of production status and delivery expectations, and promptly returned my calls, which were also answered personally and professionally, often within the hour. The team installing my doors were friendly, personable, and professional. They even swept my garage post-install. I had a non-urgent battery issue with my new unit, but the team came back within days and remedied the problem. I had called two other companies prior to calling Precision, and it's clear as to why they are a Diamond Certified company and why they got my business. I would highly recommend for installation as well as any repairs or related needs.
Katherine Bent
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Redwood City, CA
When they come to fix the problem they have all the equipment and tools and parts to do the job right The first time
John Ghilarducci
Service Provided:
Garage Door Repair
Product:
Cables
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Francisco
License: #993539