Precision Garage Door of North Los Angeles

Has Received 4 Reviews in:

The Arcadia Area

Average Rating: 4.00


Broken Garage Door Spring Repair

04/01/2016

Arcadia, CA

Review:

Re: Garage Door Repair Quick response to my problem and problem corrected as promised and on agreed upon price. Five stars

Carl Everett


Response:

Carl Everett, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/02/2016

Arcadia, CA

Review:

Had our garage door installed along with new end bearings, new torsion bar and cables in November of 2015 at a cost of nearly $1,000.00. On Dec, 31st. the door malfunctioned causing damage to one of the cable drums and cables. Called Precision back out for a warranty repair and it ended up costing me an additional $300.00 for what I felt should have been covered under warranty. NOT VERY HAPPY

Marion O'Farrell


Response:

Marion O'Farrell, Thank you for responding to our customer satisfaction survey. Upon further investigation, the work that was performed on January 2 was to replace different parts than those that had been replaced in November. The bulk of the work in November was to replace a customer supplied door that had been hit. This time the repair was to the drums and cables. Unfortunately, this work would not have been covered by a previous warranty. In any case, a discount was provided because of the earlier work. I hope this clears this matter up. Thanks again for your feedback, and for your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Install

12/24/2015

Sierra Madre, CA

Review:

My garage door opener quit working after 17 years. I called and the operator give me window of 3 hours. The technician arrived after one hour and replaced the defective opener with new one in about 1 hour. Great service. thank you.

Paul O


Response:

Paul O, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

06/27/2015

Sierra Madre, CA

Review:

Of course the garage door malfunctioned on a Friday night. I called Precision early on Saturday morning and they scheduled service that day with no weekend surcharge. I was given a 10:00-2:00 time slot and technician Jaysen Whittaker arrived at 1:00 after two phone calls to advise his exact arrival time. Mr. Whitaker quickly diagnosed the problem, provided three repair options and did not try to hard sell the most expensive. He was very candid in telling me just what needed to be repaired or replaced. He expertly completed the repairs and tightened a lot of other connections and bolts that had become loose over the years. He also did a full lubrication of the garage door mechanism and fittings and he showed me the proper way to do this lubrication and the best lubricants to use. It was an absolutely professional job and our garage door opener is now functioning as if it were new. This was the first time we had used Precision and, without question, we will call on them for all our future garage door repairs. Bravo for a superb job done on very short notice.

Forrest Harding


Response:

Forrest, we are please that Jaysen was able to fix your door and meet your schedule!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors


Our Average Rating

With 23622 Reviews

  • 5 Star (95.4%)
  • 4 Star (2.2%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

Locations

Alhambra (626) 888-3000 35 Reviews
Arcadia (626) 244-7444 4 Reviews
Burbank (818) 237-3172 17 Reviews
Chino Hills (909) 529-6400 5 Reviews
Glendale (818) 245-5200 15 Reviews
Glendora (626) 756-4300 5 Reviews
La Canada Flintridge (818) 659-5800 2 Reviews
La Crescenta (818) 275-4600 3 Reviews
Monterey Park (626) 817-6911 3 Reviews
North Los Angeles (323) 617-3336 36 Reviews
Ontario (909) 638-1793 1 Reviews
Pasadena (626) 376-9729 4 Reviews
Pomona (909) 632-7900 11 Reviews
Rancho Cucamonga (909) 781-4704 10 Reviews
West Covina (626) 404-7573 13 Reviews

Precision Door Services of Southern California

For this location's local site visit:

This location is owned and operated by:
Chuck White

Precision Door Services of Southern California

2550 Corporate Pl Ste C105
Monterey Park CA, 91754
License: 993555
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