Precision Garage Door of North Los Angeles
Has Received 7 Reviews in:
Duarte
Average Rating: 4.00
Garage Door Repair
Duarte, CA
No doubt the rep knows his work, however, i don't like when company charges money just to come over and check the problem and give estimate. I had minor concern if my garage door is balanced. Precision Garage Door had coupon on Groupon. I purchased the coupon but when called in to make appointment I was told the company doesn't accept the coupon. Regardless, I made the appointment. You get 4 hours appointment window and rep showed up 15 minutes before end of appointment time. He looked at the door and didn't find any issues, but suggested new parts or system replacement for $1400+-. I asked to do a tune up which cost $69. The tune up involved spraying the hinges with lubricant and nothing else. Ended paying $138 to make house call and spray the hinges with lubricant. I could have done that myself.
Imad A
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Duarte, CA
Miquel was super professional and helpful; our customer service experience was excellent! We will definitely look to your team for our future garage door needs.
Paul Vaughn
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Duarte, CA
Matt, Daniel, Miguel, & Rafael exemplify excellent customer service, professionalism, and courtesy. We definitely refer PRECISION to others. A year ago we got ripped off by Monrovia Garage Door.
Queenie Du
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Duarte, CA
Very unprofessional. The technician took pictures around my house of my family pictures without my consent.
Jessica Smith
Response:
Hello Ms. Smith, I'm very sorry to hear you did not have a great experience with us Sunday morning as we always strive for 100% customer satisfaction. Our technician Sean was sent there to provide a door estimate. Part of that service does require him to take photographs of the garage door and garage parts themselves. As a result of that requirement, he took a photo of the wall that you wanted to have demolished and replaced by the garage door. Unfortunately, this wall had a family photo hanging on it. He thought that he had your consent to take the photos required for him to provide a door estimate. However, we apologize if he was mistaken in the belief that he was given consent and for any distress this may have caused. Our technicians should never take photos other than those required by the job. In any case, this photo was never on a personal device and we have deleted the copy of the photo off of our system. I’ve left you a voicemail with my direct contact information. Please call me should this solution not be satisfactory. Sincerely, Anthony Sulaiman General Manager
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Install
Duarte, CA
Best tech I have ever dealt with. He needs to be in the front office.
Adrian Mitchell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Duarte, CA
Very good technician
Valerie Kiernicki
Response:
Valerie Kiernicki, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Install Garage Doors
Duarte, CA
Great service, done quickly and on time, at a cost that was affordable without loss of quality. Thank you!
Kathryn Knight
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Chuck White
Precision Door Services of Southern California
2550 Corporate Pl Ste C105Monterey Park CA, 91754 License: 993555
